Access Services Reserves Processing Assistant

University of Chicago•Hyde Park, IL

1d•Onsite

About The Position

The University of Chicago Library is redefining its role as a provider of services within an increasingly open global knowledge ecosystem. We value open and equitable access to knowledge, freedom of speech and inquiry, and working in partnership within and beyond the UChicago community. We are creating a working environment that embraces innovation and respect and that celebrates and develops staff. As part of the University of Chicago, we offer a wide variety of strong benefits and programs to academics and staff. From a choice of comprehensive health plan options and wellness programs, short and long-term disability insurance, continuing education opportunities including educational assistance plans, competitive retirement plans and paid time off (vacation, personal and University holidays), we’re committed to providing benefits and a work environment that matters! This role performs a broad range of library tasks as part of the D’Angelo Law Library Access Services department, including all processing tasks for D’Angelo course reserves.

Requirements

High School Diploma or equivalent required.
Related library experience or an equivalent combination of position-related experience and education required.
Significant related customer service experience within a library, retail, or similar environment required.
Ability to learn and adapt to a variety of new computer systems and applications required.

Nice To Haves

Experience working with a variety of computer systems and applications preferred.
Experience with Library automated systems preferred.
Experience using Microsoft Office Suite and Adobe Creative Suite preferred.

Responsibilities

Process requests for hard copy and electronic course reserves material for all Law School courses using the integrated library system and other applications.
Correspond with Law School faculty and staff to collect and maintain an accurate list of material needed for Law School course reserves.
Retrieve material from the bookstacks to be processed for reserves and/or scanned for electronic course reserve.
Refer materials that are missing or not held by the Library to acquisitions staff for purchase.
Monitor and respond to email reports concerning reserves, and communicate with reserves staff at other campus libraries to address potential problems.
Maintain an up-to-date list of course reserve materials on the library’s website and in a binder and iPad at the circulation desk.
Open the circulation desk and reserve room in the morning and provide exceptional customer service during regular shifts at the circulation desk.
Maintain the library’s exams, faculty memo, and student answers webpage and print archive of exam materials.
Perform other duties as assigned.