Access Service Rep - Center for Community Health - Day Shift Including Weekends and Holidays

NewYork-Presbyterian Hospital•New York, NY

3d•$27 - $29•Onsite

About The Position

NYP Advancing Care in Brooklyn Discover Where Amazing Works NewYork-Presbyterian is one of the nation’s most comprehensive academic health care delivery systems, dedicated to providing the highest quality, most compassionate care to patients in the New York metropolitan area and throughout the globe. The Center for Community Health, opened in January 2021 in the heart of Park Slope at our NewYork-Presbyterian Brooklyn Methodist Hospital, and has set a new bar in personalized outpatient care -- from diagnosis to treatment -- by integrating new technologies and innovative clinical approaches to provide the highest quality care and enhance the patient experience. This 400,000 –square foot, multi-specialty ambulatory center encompasses a Comprehensive Cancer and Women’s Health Center, 12 ambulatory surgery operating rooms and Multispecialty physician practices. Our new state-of-the-art building encompasses three 600-ton chillers, five individual air handling units and Schneider control systems. Access Service Representative – Center for Community Health – Day Shift In this role, you will be responsible for setting the stage for the patient experience, by professionally and efficiently provide patients and visitors with unparalleled customer service in keeping with NewYork-Presbyterian’s goal of “We put Patients First.” Under direction, maintains a smooth workflow within the assigned department registration areas. Oversees the registration process to ensure patients are registered courteously, confidentially, efficiently, accurately. Interview patient or representatives for financial and demographic data and accurately inputting information into the Hospital’s ADT/EHR computer systems. Performs a variety of clerical duties directly related to the registration, admissions, discharges, and transfers of patients according to the New York Presbyterian Brooklyn Methodist Hospital’s policies and procedures. This is a full-time day shift position 8:00am-4:00pm including weekends and holidays, located at the NewYork-Presbyterian/Brooklyn Methodist Hospital Center for Community Health. Join us at NYP’s newest state-of-the-art ambulatory care center and make a difference in the lives of our patients as you build a rewarding career. Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today. Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP. NYP will not reimburse for travel expenses.

Requirements

High school diploma/GED
Minimum of one year of registrar related experience.
Basic computer literacy.
Knowledge of Microsoft Office applications.
Superior customer service and communication skills.
Ability to work independently.
Standing, walking, sitting, push/pull 10+ lbs. reaching, talking, hearing.

Nice To Haves

Experience in a complex clinic setting and/or Patient Access Department.
Knowledge of Medical Terminology.

Responsibilities

Setting the stage for the patient experience, by professionally and efficiently provide patients and visitors with unparalleled customer service in keeping with NewYork-Presbyterian’s goal of “We put Patients First.”
Under direction, maintains a smooth workflow within the assigned department registration areas.
Oversees the registration process to ensure patients are registered courteously, confidentially, efficiently, accurately.
Interview patient or representatives for financial and demographic data and accurately inputting information into the Hospital’s ADT/EHR computer systems.
Performs a variety of clerical duties directly related to the registration, admissions, discharges, and transfers of patients according to the New York Presbyterian Brooklyn Methodist Hospital’s policies and procedures.