Access Representative, Admitting & Registration, Full-Time, First

UC Health • West Chester Township, OH

3d • Onsite

About The Position

The Access Representative will support the Medical Centers and deliver high-quality care to patients based on assessed needs, established standards of care and according to policy and procedures. Hospital registration involves arriving patients into the Emergency Department (ED) and Trauma Bay. This process includes accurately verifying each patient's identity, gathering demographic and contact information, setting up accident claims, obtaining signatures on hospital documents and including consent forms and financial responsibility, collecting copays, scanning patient documents, completing registration work queues, and verifying insurance details. Completes required MSP and Advance Directives questionnaires for all appropriate patients. It is essential to prioritize all insurance coverages as primary, secondary, and tertiary, while ensuring accuracy, confidentiality, and efficient patient flow. The quality of registration data collected has a significant impact on the organization's revenue and reimbursement timelines.

Requirements

• High school or GED
• Associate degree
• Bachelor's degree
• 1-3 years of experience in a healthcare setting
• Proficiency in Microsoft Office Suite
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong attention to detail and accuracy
• Ability to maintain confidentiality

Nice To Haves

• Experience with electronic health records (EHR) systems
• Bilingual in Spanish

Responsibilities

• Accurately verify each patient's identity
• Gather demographic and contact information
• Set up accident claims
• Obtain signatures on hospital documents including consent forms and financial responsibility
• Collect copays
• Scan patient documents
• Complete registration work queues
• Verify insurance details
• Complete required MSP and Advance Directives questionnaires for all appropriate patients
• Prioritize all insurance coverages as primary, secondary, and tertiary
• Ensure accuracy, confidentiality, and efficient patient flow

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401k
• Paid time off
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree