Access & Reimbursement Manager, North Chicago
About The Position
The Access and Reimbursement Manager (ARM) plays a pivotal role in securing and maintaining patient access to Biogen MS therapies by engaging with Key Neurology Accounts and TOUCH Authorized Infusion Providers. This role demands expertise in reimbursement and payer access, coupled with a deep understanding of local marketplace dynamics. The ARM collaborates across all levels of healthcare providers and systems, driving innovative strategies to optimize patient access and enhance outcomes. Responsibilities include leading patient access strategy, site of care management, and resolving complex reimbursement issues. The ARM serves as a key liaison between internal teams and external stakeholders, ensuring alignment and execution of tactical plans.
Requirements
- Minimum 5-7+ years of pharmaceutical/biotech experience.
- Track record in field reimbursement, clinical education, or pharmaceutical sales/management.
- Experience navigating complex accounts and understanding FDA mandated REMS programs.
- Strong presentation and communication skills.
- Knowledge of Managed Care and patient privacy laws.
- Valid driver’s license required
- Ability to work in the field and travel (40-80% depending on territory geography and requirements).
Nice To Haves
- You are a customer-focused professional who prioritizes patient, payer, and physician needs while fostering strategic relationships.
- You demonstrate creative problem-solving abilities and innovative thinking and are comfortable integrating complex information while maintaining strong connections with stakeholders.
- You have strong healthcare and reimbursement business acumen and stay updated on healthcare policy, payers, and market trends.
- You are an effective communicator who can deliver persuasive presentations, build strong relationships, and execute influence strategies to advance shared business goals.
Responsibilities
- Develop business plans for Priority Accounts in collaboration with matrix team.
- Conduct Biogen Portfolio Overviews to enhance revenue optimization and improve provider and patient satisfaction.
- Deliver provider education through ARM-led and Peer to Peer programming.
- Develop regional infusion site strategy and oversee its implementation.
- Ensure compliance with medical and site of care policies, including REMS certification.
- Provide education and support on billing/coding, coverage/payment, and clinical aspects of MS therapies.
- Navigate patient services escalations and resolve complex reimbursement issues.
- Initiate and maintain patient access to Biogen therapies across the MS portfolio.
- Analyze business trends and opportunities as part of the Regional Director Leadership Team.
- Lead regional initiatives related to patient access and collaborate with local field teams and patient services.
- Provide ongoing education on services, solutions, and access across the ONE Biogen team.
Benefits
- Medical, Dental, Vision, & Life insurances
- Fitness & Wellness programs including a fitness reimbursement
- Short- and Long-Term Disability insurance
- A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
- Up to 12 company paid holidays + 3 paid days off for Personal Significance
- 80 hours of sick time per calendar year
- Paid Maternity and Parental Leave benefit
- 401(k) program participation with company matched contributions
- Employee stock purchase plan
- Tuition reimbursement of up to $10,000 per calendar year
- Employee Resource Groups participation
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
