Access Manager

Zayo Group • Remote - Ontario, ON

1d

About The Position

Our Access Manager (Expert) plays a significant role in the planning and execution of off-net vendor access solutions. This role is responsible for the development of competitive access solutions from quoting to ordering; including validation of customer off-net requirements, pricing request and negotiation with vendors, internal guidance addressing optimal solutions, and supplying/supporting vendor expense information for ordering. This role is essential in the off-net quoting to ordering workflow, helping the organization maintain speed-to-market while ensuring quote quality and vendor alignment. The ideal candidate will bring a foundational understanding of telecom access services and a commitment to process accuracy, cost awareness, and continuous improvement.

Requirements

• Bachelor's degree required; preferred majors include Telecommunications, Supply Chain, Engineering, Finance, or Business.
• One to three (1-3) years of experience in telecom quoting, supply chain operations, carrier management, or procurement.
• Familiarity with Type II (off-net) access providers and telecom quoting processes preferred.
• Basic understanding of telecom network services, including Ethernet and fiber access.
• Proficiency in Excel, Google Sheets, or similar tools for data entry and analysis; CRM or quoting software experience a plus.
• Negotiation skills
• Cross-functional teams experience and capabilities
• Detail-oriented with strong organizational and communication skills.
• Ability to manage multiple tasks and meet tight deadlines in a fast-paced environment.

Nice To Haves

• Foundational telecom and vendor knowledge
• Collaboration and communication across functions
• Data literacy and reporting fundamentals

Responsibilities

• Coordinate quote submissions to off-net access vendors for customer-driven requests.
• Gather, validate, and organize vendor quote responses, ensuring accuracy and adherence to internal formatting and documentation standards.
• Support both single-site and multi-site quoting efforts, various diversity requests, standard and ad-hoc access configurations.
• Validate and refresh vendor quoted services for post-sales requirements
• Confirm and update systems with vendor information in preparation for post-sales ordering
• Re-engage due to vendor order jeopardy and provide alternate vendor options
• Maintain accurate pricing and quoting records in internal systems and tools.
• Track and organize vendor responses and performance metrics for pre-sales support and sourcing optimization.
• Contribute to the upkeep of shared market intelligence databases, pricing catalogs, and quoting documentation.
• Participate in vendor performance assessments including the assessment of pre-sales quoting performance
• Follow established quoting workflows and assist in identifying areas of improvement in speed, accuracy, and vendor consistency.
• Partner with internal teams including Sales, Sales Engineering, and Carrier Relations to ensure quote accuracy and feasibility.
• Participate in projects related to automation, quote formatting improvements, or vendor onboarding documentation.
• Support quoting strategies that help the business reduce off-net access costs through informed sourcing.
• Assist in analyzing vendor quote trends and flag potential areas of overpricing or cost-saving opportunities.

Benefits

• Welcome Zayo is an equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior