Access Device Coordinator

PMP Management•Thousand Oaks, CA

8h•$18 - $20•Onsite

About The Position

Property Management Professionals (PMP) is an industry-leading association management firm providing innovative products and extraordinary services to common interest developments throughout California, Utah, and Texas. We are proud to offer a personalized, boutique level of service to our association clients, backed by the scale and resources of Odevo, one of the world’s largest resident services companies. We are proud to be privately owned, locally independent, and passionately committed to elevating the lifestyle experience for the communities we serve. We are one of the fastest (organically) growing association management firms in each of our respective markets. Our company’s growth coupled with the depth and breadth of our network creates a uniquely rare opportunity for professional growth. Additionally, our people-centric culture allows us to attract and retain the industry’s top talent and has served as one of our primary competitive advantages over the past two decades. To learn more about PMP, our unique approach to community management, and our people-centric culture, you’re invited to visit us online at www.pmpmanage.com visit our social media platforms: Instagram/pmpmanage facebook/pmpmanage linkedin/company/pmpmanagement

Requirements

High School Diploma or GED required
A drive to provide extraordinary customer service
Ability to perform under deadlines and pressure
Ability to multi-task in a fast-paced environment
Motivated and self-starter
Ability to build rapport with clients
Excellent written and verbal communication skills
Proficient in Microsoft Word, Excel, Outlook and Windows
Excellent computer abilities to navigate our care systems, as well as Microsoft Office
Strong problem-solving skills
Basic data-entry and typing skills
Basic mathematical abilities
Stable employment record
Regular, predictable attendance
Schedule flexibility to work 40 hours per week Monday-Friday
Ability to effectively communicate in a respectful and assertive manner
Willingness to submit and pass a background check
Ability to feel comfortable sitting for most of an 8-hour shift

Responsibilities

Book, track applications, collect funds, distribute keys, coordinate janitorial and/or security and refund deposits for Clubhouses
Book, track applications, collect funds, coordinate with security and refund deposits for Moves
Travel to communities to oversee moves as needed
Log all moves, clubhouses and welcome packages for monthly billing
Maintain all access devices, program and distribute
Run access device reports for Community Managers as requested
Manage and maintain all directories including processing changes, additions and set-up new communities
Create developer welcome packages as requested
Process escrow ownership changes for Community Managers as requested
Manage entry systems and troubleshoot login issues for homeowners on Gatekey
Process all board member reimbursements
Maintain website guest lists
Assist all clients (homeowners, vendors, board members & fellow employees) in a professional and friendly manner
Access device inventory and organization
Special projects & tasks as assigned
Other duties as assigned