Serve as the first point of contact to patients, their families/representatives, outside agencies, and referrers to respond to inquiries for admission or referral. Collect and evaluate psychiatric, demographic and insurance data and determine the appropriate level of care needed. Provide clinical triage and referral to appropriate Sheppard Pratt services or referral to external services and depending on specific assignment, have primary responsibility for coordination of inpatient admissions. Actively market Sheppard Pratt programs and services to internal and external groups. Complete written and on-line documentation requirements for admissions and referrals.
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Career Level
Mid Level