Access Coordinator-Full Time-Days

Cape Fear Valley Health

2d•Onsite

About The Position

Ensure optimum patient flow through the office; accurate and prompt entry submission of charges; initiation of new patient medical records; accurate, efficient scheduling of patient visits and timely submission of reports.

Requirements

High school diploma or equivalent required
1 year clerical experience required
Ability to deal with patients under stress
Good planning and organizational abilities
Speaking and hearing to converse with the public
Office equipment skills
Ability to see and read printed data and computer screens
Manual dexterity
Visual and auditory acuity to collect information
Verbal communication skills
Ability to lift, stoop, bend, kneel, reach and sit for extended periods of time

Nice To Haves

1 year medical business office or significant public contact experience preferred

Responsibilities

Ensure completion of new patient information packet including consents, insurance forms and other clinical documents
Verify and update computer system with patient demographic and insurance information
Schedule appointments for follow-up visits and procedures in the computer system
Determine the appropriate provider, length and time of appointment
Accurately post charges in the computer system to the proper patient account
Collect and post payments from patients and prepare patient receipts
Maintain and responsible for cash drawer (batch) and balances and closes cash drawer
Answer basic questions about patients’ bills and insurance
Direct patients to appropriate clinical area
Close and secure office at the end of shift
Other duties as assigned