Access Coordinator

INTEGRIS Health•Grove, OK

19h•Onsite

About The Position

The Access Coordinator accurately registers patients in the ADT system or the facility’s current computer programs, verifies insurance benefits, and maintains each patient’s confidentiality and dignity. The role follows established productivity guidelines and requires excellent customer service skills. The coordinator adheres to National Patient Safety Goals as appropriate for the level of patient contact. This is a PRN position with a schedule of every Saturday from 7 a.m. to 7 p.m. at INTEGRIS Health Grove Hospital Patient Registration in Grove, Oklahoma. The position reports to the Access Supervisor and Access Manager.

Requirements

Interpersonal communication skills.
Knowledge of Excel, Word, Outlook, and the Internet.
Complete EMTALA training and HIPAA training within one month of the hire date.

Nice To Haves

Experience in a health care setting is preferred.

Responsibilities

Collect cash, checks, and credit card payments for deposits, co-pays, and deductibles.
Obtain required signatures for admission and authorization, and explain the Medicare Secondary Payer Questionnaire.
Establish financial arrangements with guarantors when necessary.
Register patients in the ADT system or the facility’s current computer programs.
Obtain benefit and pre-certification information and enter it into the billing system.
Maintain pre-collect in accordance with productivity requirement guidelines.
Explain the billing process to customers.
Balance the cash drawer and credit card batches daily, and pass receipts and money to the Accounting Department for daily deposits.
Order tests using Order Entry and paper requisitions.
Work the switchboard as needed.
Adhere to applicable National Patient Safety Goals.
Maintain patient confidentiality and dignity.