Access Coordinator III (Batesville, AR)

University of Arkansas for Medical Sciences•Batesville, AR

8d•Onsite

About The Position

The Access Coordinator III acts as a patient resource for all scheduling and billing questions and facilitates comprehensive patient data collections, timely and accurate billing, prompt collections of payment for services rendered, facilitates scheduling coordination, and conflicts. This position must be able to perform all duties of the Access Coordinator I & II level and performs other duties to support the patient care activities as needed.

Requirements

High School, GED, or formal educational equivalent
Three (3) years of experience in customer service or healthcare environment.
Good communication skills, computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines, including printers and scanners.
Excellent customer service skills.
Knowledge of basic medical terminology is required.
Basic proficiency with computers and data entry.
Proof of legal authority to work in the United States on the first day of employment.

Nice To Haves

Experience in registration, billing, or scheduling in a healthcare environment

Responsibilities

Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications for patients.
Conducts pre-registration as needed, as well as inputs and/or updates accurate patient information.
Process walk-ins, create new patient charts, and access systems for orders as appropriate.
Inventory, order, and stock supplies, clean and maintain equipment, Pick-up and deliver mail to mailroom, ensure the waiting room is clean, stocked with educational information, and coffee.
Perform ABN completion and schedule surgeries and/or tests.
Issues school/work excuses, sends out no show letters, takes patient photos.
Responsible for blocking schedules as appropriate and canceling and rescheduling appointments as requested.