o hol.

ChristianaCare•Newark, DE

8h•Onsite

About The Position

The Access Coordinator II promotes patient and physician satisfaction through proactive patient access activities. This role collaborates with physicians/offices, patients, and interdepartmental staff to ensure a seamless delivery of patient care and appropriate fiscal management of the encounter.

Requirements

Ability to manage multiple software/websites simultaneously
An equivalent combination of education and experience may be substituted.

Nice To Haves

Associate degree in Business/Medical related field preferred.
Two years' experience in a medical, financial or marketing institution preferred.
Previous insurance or third-party experience is preferred

Responsibilities

Performs daily operational activities (registration/verification) as associated with accurately and efficiently managing patient encounters.
Registration of encounters as dictated to meet the clinical/fiscals need of the patient and institution.
Responsible for determining and collecting pre-service or point-of-service payments in assigned outpatient, inpatient, emergency department, or call center settings.
Collection efforts may also include past due balances.
Be well-versed in payment plan and financial assistance options that are available to patients, and present options to resolve patient liability, as needed.
Must be prepared to educate patient on their financial responsibility, according to their benefit plan, as needed.
Maintains a solid working knowledge base of third-party specifics relative to area of practice.
Coordinates patient care activities with insurance companies, care managers and physician office staff to minimize financial risk and maximize delivery of patient care.
Performs assigned work safely, adhering to established safety rules and practices.
Reports any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors in a timely manner.