Access Control Technician

WachterPhiladelphia, PA
Onsite

About The Position

Wachter is seeking self-motivated and reliable Access Control Service Technicians for work at various retail locations across the United States. This role involves service and special installation projects, requiring technicians to work independently and find solutions to complete the job. Wachter offers long-term employment with competitive pay and exceptional benefits for qualified candidates, emphasizing a supportive team environment and investment in employee growth.

Requirements

  • Experience installing and servicing Access Control, CCTV, and Intrusion Alarm Systems in commercial environments
  • Ability to read blueprints and site maps
  • Strong customer service and communication skills (verbal and written)
  • Proficiency with smartphones, computers, email, spreadsheets, and internal systems
  • Possession of basic low-voltage/telecom tools, PPE, and reliable transportation during training
  • Valid driver’s license with a clean driving record (no DUI/DWI in the last 3 years)
  • Willingness to travel extensively (up to 75–100%) and work flexible shifts, including overnight travel
  • Must be willing to attend a mandatory one-week, in-person technician orientation in Lowell, Arkansas upon hire

Nice To Haves

  • Experience with Fire Alarm Systems is a plus
  • Experience with voice and data cabling is a plus

Responsibilities

  • Installing, troubleshooting, and repairing Access Control, CCTV, and Intrusion Alarm Systems
  • Running low voltage and composite cables in commercial buildings, including conduit work and concrete drilling
  • Cutting in door strikes and maglocks as needed
  • Completing all wiring, connections, and equipment installations to meet customer satisfaction and contractual requirements
  • Collaborating with Installation Team Leads or Project Managers to manage schedules and equipment delivery
  • Conducting system tests and troubleshooting to ensure full functionality and compliance with local, state, and federal codes
  • Providing technical escalation support both on-site and remotely

Benefits

  • Medical, Dental, Prescription & Vision Benefits
  • Life, AD&D, and LTD insurance
  • Paid Vacation and Holidays
  • Company-Matched 401(k) and IRA Retirement Savings
  • Full-time work
  • Competitive Compensation based on experience
  • Paid weekly
  • Per-Diem paid when overnight travel is required
  • Company vehicle provided, in some cases, after initial 2-4 weeks of employment
  • Drive time and mileage paid for use of personal vehicle when travel is required
  • Opportunities for certification and career advancement
  • Supportive team environment
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