Access Control Specialist (In Office 4 Days/Week)
About The Position
Responsible for operation of the Georgia Power and Southern Company Gas physical access control systems, to provision access clearances to GPC, SCS, and GAS ID badges and assign those badges to individuals. Physically create those badges and issue, mail, or remote print them to strategically placed, remote Corporate Security badge printers. Perform guest relations services including greeting and checking in visitors. Become a subject matter expert for all Electronic Security Support Team (ESST) scopes of work and manage projects on demand for Corporate Security such as enterprise physical and electronic security systems programming, access control data audits, integrator support, and technical support for project managers. Access, update, and maintain physical access control systems. Procure supplies and maintain storeroom inventory. Ensure adherence to established departmental policies and procedures, objectives, and badging quality assurance. Provide excellent customer service to internal and external customers.
Requirements
- Minimum 1-2 years in customer service
- Beginner level knowledge of CCure Application
- Minimum 1 year troubleshooting experience
- Developing knowledge of the Corporate Security business and various functions within the organization
- Basic understanding of ESST responsibilities
- Beginner level operation abilities in CCure 9000 Monitoring, CCure 9000 Administration, JIRA, ProWatch, Microsoft Office
- Apply basic concepts, techniques, and procedures to accomplish tasks
- Learn and show progression towards establishing proficiency of all processes, procedures, technical specifications, and plans related to the to the wide variety of scopes of work of an Access Control Specialist
- Recognizes the importance of building effective relationships and begins to build those relationships
- Performs duties with moderate instruction and guidance
- Follows established procedures and consults with management on any deviation from protocol
Responsibilities
- Operation of physical access control systems
- Provisioning access clearances to GPC, SCS, and GAS ID badges
- Assigning badges to individuals
- Physically creating, issuing, mailing, or remote printing badges
- Performing guest relations services
- Becoming a subject matter expert for ESST scopes of work
- Managing projects on demand for Corporate Security
- Accessing, updating, and maintaining physical access control systems
- Procuring supplies and maintaining storeroom inventory
- Ensuring adherence to departmental policies and procedures
- Providing excellent customer service
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
