Access Control Officer FT Day
About The Position
As Access Control Officer, you will be a critical member of our on-the-ground team, ensuring smooth operations and workflows on customer construction sites. Working closely with senior leadership, you will be responsible for worker registration and badging; ensuring the credentials of all workers entering the site; management of parking, visitors, and deliveries; and documentation and other support related to those areas, tech troubleshooting, and other responsibilities as needed. Overall, the role demands constant professionalism, detail orientation, a proactive approach, and a willingness to jump in to regularly go beyond your responsibilities to ensure the best-possible customer experience, with focus on maximizing the safety, security, and overall success of their construction sites. This position works directly with senior leadership and across the entire organization. This position requires in-person work at one or more Sitemetric jobsites in the local area. Travel throughout the United States may be required.
Requirements
- Ability to obtain required licensing
- Ability to pass drug screen, background check
- 2+ years of high-intensity customer service experience requiring maintenance of professionalism while dealing with ongoing pressure and complexity starting early in the morning and often extending into later hours—such as in healthcare, hospitality, fast-food/quick-serve, military, and other fields
- Ability to quickly establish and maintain effective working relationships with internal and external customers and colleagues
- Detail orientation and ability to prioritize tasks and responsibilities in dynamic work environment
- Tech forward
- Ability to follow detailed instructions (SOP’s) in English
- Proficient communication in spoken and written English.
- Adaptable, flexible, and able to solve complex challenges within and outside assigned responsibilities
- Proactive approach to taking on more responsibility to serve the customer and Sitemetric team members
Responsibilities
- Worker Registration & Badging: Proactively monitor and manage access control compliance for everyone who enters and leaves the site. Work closely with the customer and Sitemetric team to understand and uphold site security requirements.
- Badging Compliance: Ensure that all personnel entering the site have their badges and are properly scanned in to verify their identity and maintain accurate worker headcount records for customers.
- Parking Management: Provide parking passes to appropriate personnel and monitor parking pass compliance across designated parking areas.
- Visitor & Delivery Management: Document all visitors entering and leaving the site and receive all deliveries, creating written documentation of the same for the customer.
- Customer & Worker Support: Provide support in all areas of access control including worker registration and badging, tech troubleshooting, visitor and delivery logs, and parking management.
- Ad hoc responsibilities: Assist with ad-hoc access control responsibilities to support our customers for one-time and ongoing access control needs.
Benefits
- Competitive hourly pay based on experience and qualifications
- Weekly payroll
- Health, dental and vision insurance for full time employees
- 401(k) eligibility
- Accrued paid sick leave for all employees, even part time employees
- Paid vacation, accruing at 40 hours per year, for full time employees
- Opportunities for career growth and professional development
- Employee referral bonus plan
- Supportive team culture that values clarity, reliability, and high performance
- Access to the right tools, technology, and support to do your best work
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
