Access Control Officer FT: Night
About The Position
As an Access Control Officer, you will be a field-based member of Sitemetric’s on-the-ground team, supporting smooth operations and workflows on customer construction sites. Working closely with senior leadership, you will manage worker registration and badging, verify credentials for people entering the site, manage parking, visitors, and deliveries, and provide documentation and related support, including technology troubleshooting. You will also take on other responsibilities as needed to support customers and the Sitemetric team. The role requires professionalism, attention to detail, a proactive approach, and willingness to go beyond assigned responsibilities to deliver a strong customer experience and help maximize the safety, security, and success of construction sites. Field-based work follows a shift schedule that may fluctuate or change with customer needs, jobsite requirements, and project schedules. The listed schedule is Thursday through Sunday, 9 PM to 5 AM, with days potentially varying weekly. The position requires in-person work at one or more local Sitemetric jobsites; travel throughout the United States may be required. Flexibility in work hours is required.
Requirements
- Ability to obtain required licensing.
- Ability to pass a drug screen and background check.
- At least 2 years of high-intensity customer service experience requiring professionalism under ongoing pressure and complexity.
- Ability to establish and maintain effective working relationships with internal and external customers and colleagues.
- Attention to detail and ability to prioritize tasks in a dynamic work environment.
- Comfortable using technology and a tech-forward approach.
- Ability to follow detailed instructions and standard operating procedures in English.
- Proficient spoken and written English communication.
- Adaptability, flexibility, and ability to solve complex challenges within and beyond assigned responsibilities.
- Proactive approach to taking on additional responsibility to serve customers and Sitemetric team members.
Responsibilities
- Monitor and manage access control compliance for everyone entering and leaving the site, coordinating with the customer and Sitemetric team to uphold site security requirements.
- Ensure personnel entering the site have badges and are properly scanned to verify identity and maintain accurate worker headcount records.
- Provide parking passes to appropriate personnel and monitor compliance in designated parking areas.
- Document visitors entering and leaving the site and receive deliveries, creating written documentation for the customer.
- Support customers and workers with access control, worker registration and badging, technology troubleshooting, visitor and delivery logs, and parking management.
- Assist with one-time and ongoing ad hoc access control needs.
- Work directly with senior leadership and colleagues across the organization to support customers.
Benefits
- Competitive hourly pay based on experience and qualifications.
- Weekly payroll.
- Health, dental, and vision insurance for full-time employees.
- 401(k) eligibility.
- Accrued paid sick leave for all employees, including part-time employees.
- Paid vacation accruing at 40 hours per year for full-time employees.
- Opportunities for career growth and professional development.
- Employee referral bonus plan offering $100 for each referred candidate who completes at least three consecutive calendar months of service, subject to the stated conditions and applicable taxes.
- Supportive team culture that values clarity, reliability, and high performance.
- Access to tools, technology, and support.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
