Access Control Officer FT: Afternoon
About The Position
The Access Control Officer is a field-based member of Sitemetric’s on-the-ground team, supporting smooth operations and workflows at customer construction sites. The role works closely with senior leadership and requires in-person work at one or more local Sitemetric jobsites; travel throughout the United States may be required. The position helps maximize site safety, security, and customer experience through professional, detail-oriented, and proactive support. Responsibilities include registering and badging workers, verifying credentials and badges, scanning personnel in and out, and maintaining accurate worker headcount records. The officer also manages parking passes and compliance, documents visitors entering and leaving the site, receives deliveries, and creates written records for the customer. Additional duties include troubleshooting technology and handling other one-time or ongoing access-control needs. Field roles use shift-based schedules that may fluctuate with customer, jobsite, and project requirements, so flexibility in work hours is required. The jobsite requires a valid, active Guard Card for the state of application.
Requirements
- Ability to obtain required licensing.
- A valid and active Guard Card for the state of application is required for the jobsite.
- Ability to pass a drug screen and background check.
- At least 2 years of high-intensity customer service experience requiring professionalism under ongoing pressure and complexity.
- Ability to quickly establish and maintain effective working relationships with internal and external customers and colleagues.
- Detail orientation and ability to prioritize tasks and responsibilities in a dynamic work environment.
- Technology-forward.
- Ability to follow detailed instructions (SOPs) in English.
- Proficient spoken and written English communication.
- Adaptable and flexible, with the ability to solve complex challenges within and outside assigned responsibilities.
- Proactive approach to taking on additional responsibility to serve customers and Sitemetric team members.
- Flexibility in work hours to accommodate customer needs, jobsite requirements, and project schedules.
Responsibilities
- Monitor and manage access-control compliance for everyone entering and leaving the site, coordinating with the customer and Sitemetric team on site security requirements.
- Ensure personnel entering the site have badges and are properly scanned to verify identity and maintain accurate worker headcount records.
- Provide parking passes to appropriate personnel and monitor compliance in designated parking areas.
- Document visitors entering and leaving the site and receive deliveries, preparing written documentation for the customer.
- Support workers and customers with access control, registration and badging, technology troubleshooting, visitor and delivery logs, and parking management.
- Assist with one-time and ongoing ad hoc access-control needs.
- Work directly with senior leadership and across the organization.
Benefits
- Competitive hourly pay based on experience and qualifications.
- Weekly payroll.
- Health, dental, and vision insurance for full-time employees.
- 401(k) eligibility.
- Accrued paid sick leave for all employees, including part-time employees.
- Paid vacation accruing at 40 hours per year for full-time employees.
- Career growth and professional development opportunities.
- Employee referral bonus plan: $100 for each referred candidate who completes at least three consecutive calendar months of service, subject to the stated eligibility conditions and applicable taxes.
- Supportive team culture that values clarity, reliability, and high performance.
- Access to the tools, technology, and support needed to do the job.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
