Access Control Officer

SITEMETRIC LLC•Manassas, VA

15h•Onsite

About The Position

As Access Control Officer you will be a critical member of our on-the-ground team, ensuring smooth operations and workflows on customer construction sites. Working closely with senior leadership, you will be responsible for worker registration and badging; ensuring the credentials of all workers entering the site; management of parking, visitors, and deliveries; and documentation and other support related to those areas, tech troubleshooting, and other responsibilities as needed. Overall, the role demands constant professionalism, detail orientation, a proactive approach, and a willingness to jump in to regularly go beyond your responsibilities to ensure the best-possible customer experience, with focus on maximizing the safety, security, and overall success of their construction sites. This position works directly with senior leadership and across the entire organization. This position requires in-person work at one or more Sitemetric jobsites in the local area. Travel throughout the United States may be required.

Requirements

Ability to obtain required licensing
Ability to pass drug screen and background check
2+ years of high-intensity customer service experience requiring maintenance of professionalism while dealing with ongoing pressure and complexity starting early in the day and often extending into later hours—such as in healthcare, hospitality, fast-food/quick-serve, military, and other fields
Ability to quickly establish and maintain effective working relationships with internal and external customers and colleagues
Detail orientation and ability to prioritize tasks and responsibilities in dynamic work environment
Tech forward
Ability to follow detailed instructions (SOP’s) in English
Proficient communication in spoken and written English.
Adaptable, flexible, and able to solve complex challenges within and outside assigned responsibilities
Proactive approach to taking on more responsibility to serve the customer and Sitemetric team members

Responsibilities

Proactively monitor and manage access control compliance for everyone who enters and leaves the site.
Work closely with the customer and Sitemetric team to understand and uphold site security requirements.
Ensure that all personnel entering the site have their badges and are properly scanned in to verify their identity and maintain accurate worker headcount records for customers.
Provide parking passes to appropriate personnel and monitor parking pass compliance across designated parking areas.
Document all visitors entering and leaving the site and receive all deliveries, creating written documentation of the same for the customer.
Provide support in all areas of access control including worker registration and badging, tech troubleshooting, visitor and delivery logs, and parking management.
Assist with ad-hoc access control responsibilities to support our customers for one-time and ongoing access control needs.