Access Control Coordinator - Jeffersonville, IN

Marksman Security LLC•Jeffersonville, IN

11d•Onsite

About The Position

Marksman Security is seeking an Access Control Coordinator (ACC) to facilitate site, team, and personnel access. This role will also assist with problem-solving access requests to ensure business functionality. The ACC will work the 1st Shift, Monday–Friday, 7:00 AM–3:00 PM, with availability to support additional shifts when necessary. Marksman Security is dedicated to building personalized security solutions and offers a culture of excellence with opportunities for learning, growth, and success.

Requirements

High school diploma or equivalent required.
2–5 years of experience in access control administration, security operations, facilities security, or a related role.
Hands-on experience managing physical access systems, badges, credentials, and permissions.
Experience supporting onboarding, offboarding, and role-based access provisioning.
Clear written and verbal communication skills for documenting requests and explaining access procedures.
Strong customer service orientation when supporting employees, contractors, and visitors.
Ability to handle sensitive or confidential information with discretion.
Working knowledge of access control platforms (e.g., Lenel, Genetec, CCure, Avigilon, Honeywell, or similar).
Familiarity with card technologies, biometric systems, mobile credentials, and visitor management systems.
Basic understanding of CCTV, intrusion detection, and alarm monitoring systems as they relate to access control.
Proficiency with standard office software and security management systems.
Familiarity with incident reporting, investigations, and basic risk assessment methodologies.
Understanding of security policies, procedures, and post orders.
Proficiency with standard office software (e.g., Microsoft Office, Google Workspace) and security management systems.
Strong organizational and coordination skills with attention to detail.
Effective written and verbal communication skills for incident reports and stakeholder coordination.
Ability to remain calm and make sound decisions in high-pressure or emergency situations.
Strong customer service orientation and professional demeanor.

Nice To Haves

Associate’s or bachelor’s degree in security management, information systems, criminal justice, facilities management, or a related field preferred.
Formal training in access control systems, electronic security systems, or facilities operations is a plus.
Former military or LEO experience.

Responsibilities

Facilitates team and personnel access to the site and assists with problem-solving access requests to ensure business functionality.
Assists PM to conduct a monthly key audit.
Provides documented updates and feedback to the PM regarding access control improvements and/or concerns.
Maintains a site security calendar to support overall operational effectiveness.
Administration of onboarding / offboarding.
Supports the management of onsite escort request process to include scheduling, metrics and communications.
Manages the assignment of tasks and timelines – ensures the team delivers within set schedules.
Audits and tracks restocking of officer uniforms ensuring compliance with quality and standards.
Coordinates and compiles the weekly and monthly site reports.
Ensures alignment and standardization of regional documentation and reporting templates.
Ensures all site relevant documentation is stored securely and accessible as required. Maintains a document management system for all reports, SOPs and other relevant documentation.
Assists as required in audit and compliance reviews for the site.