Access Center Scheduling Rep
Parkview Health•Huntington, WV
•Onsite
About The Position
Primary duty is to accurately schedule for physician consults and/or outpatient procedures following defined scheduling protocols. Communicates with physician offices, patients, nursing units and ancillary departments regarding scheduling procedures, appointments and coordination of tests. Conducts professional patient interviews, to include obtaining medical history, demographics, and financial information.
Requirements
- High school graduate or the equivalent with GED.
- Minimum of two years customer service experience.
- General computer skills.
- Excellent verbal and written communication skills.
Nice To Haves
- Medical terminology preferred.
- One year experience in healthcare setting, call center, or clerical position, including experience using Microsoft Office applications.
Responsibilities
- Accurately schedule for physician consults and/or outpatient procedures following defined scheduling protocols.
- Communicate with physician offices, patients, nursing units and ancillary departments regarding scheduling procedures, appointments and coordination of tests.
- Conduct professional patient interviews, to include obtaining medical history, demographics, and financial information.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
