Access Care Representative Call Center

NYU Langone Health • Binghamton, NY

5d • Onsite

About The Position

The Access Care Representative performs a wide variety of activities related to scheduling, registration, financial compliance, and customer support for all services performed. The Access Care areas act as the entry point. It is the responsibility of an Access Care Representative to promote a caring, professional manner, while collecting Accurate and complete data necessary for billing and account processing.

Requirements

• High school diploma or equivalent
• Proficient computer skills
• Knowledge of Medical Terminology
• Experience with scheduling

Nice To Haves

• Two years’ experience in medical environment with working knowledge of insurance applicable to outpatient medical care
• Certified Healthcare Access Associate (CHAA)
• Current driver’s license

Responsibilities

• Scheduling
• Registration
• Financial compliance
• Customer support for all services performed
• Collecting accurate and complete data necessary for billing and account processing

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Discounted childcare through Bright Horizons
• Pet insurance
• Legal services
• Identity theft protection
• Paid Time Off (PTO)
• 403(b) retirement plan with company match
• Flexible spending accounts
• Access to financial advisors
• Wellness rewards
• 24/7 EAP counseling
• Virtual mental health support
• Food pantry
• PTO donation program
• Professional attire through the Classy Closet
• Access to 100,000+ online courses
• Leadership programs
• Tuition reimbursement
• Clinical ladders
• Internal mobility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED