Access Care Rep

CommonSpirit Health • Northridge, CA

8d • Onsite

About The Position

As our Access Care Specialist, you will preregister and register patients, explaining policies and financial responsibilities, and facilitating efficient admissions. Every day, you will manage full patient financial clearance, from accurately identifying data and verifying insurance, to explaining payment assistance programs, and securing payment or completing applications for government aid and our Payment Assistance. This includes collecting liabilities, calculating payments, and interviewing patients to resolve outstanding information. To be successful in this role, you will demonstrate strong organization, communication, and meticulous attention to detail in data collection and financial processes, combined with a compassionate approach to patient interaction and a thorough understanding of insurance/assistance programs. This position is represented by SEIU-UHW and is covered by the terms and conditions of the collective bargaining agreement.

Requirements

• High School Graduate or GED
• Minimum 2 years of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle-related role
• Minimum 1 year of experience in customer service, preferably in a healthcare environment
• Fire Safety, within 90 Days

Nice To Haves

• Min 3 years of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle-related role
• Customer service exp preferred in health care environment.

Responsibilities

• Preregister and register patients
• Explain policies and financial responsibilities
• Facilitate efficient admissions
• Manage full patient financial clearance
• Identify data and verify insurance
• Explain payment assistance programs
• Secure payment or complete applications for government aid and Payment Assistance
• Collect liabilities
• Calculate payments
• Interview patients to resolve outstanding information

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED