Access Associate (Part-Time)

City of Tyler•Tyler, TX

6d•Onsite

About The Position

The Access Associate is responsible for assisting patrons in locating information within the library collection and answering factual questions using both print and electronic resources. This is a part-time position requiring 19 hours per week. The role involves direct patron interaction, managing library resources, and performing various clerical and public service duties. Essential Functions include answering information requests via phone and in person, recording all reference and material requests, assisting and instructing patrons on the use of library catalogs, reference sources, and the internet. The position also entails ordering interlibrary loan materials, tallying statistics, managing the vertical file, preparing bibliographies for both adult and children's sections, and assisting in material selection. Public presentations on various collections, shelving, shelf-reading, shifting collections, servicing machines, providing readers advisory, and giving building tours are also key responsibilities. The role requires knowledge of the English language, basic mathematics including the decimal system, public relations, and bibliographic research techniques. Employees must perform duties in a timely manner and be able to ascertain patron needs through effective interviewing and question negotiation. This includes listening with comprehension, analyzing and interpreting data, communicating clearly both orally and in writing, and comprehending written materials. The job requires being physically present at City facilities to perform essential functions. Additional requirements include the ability to use short-term and long-term memory, organize research steps, arrange items sequentially, plan and organize work, and interact positively with patrons and colleagues. Physical demands include standing and walking up to 6 hours daily, sitting for 2 hours daily, lifting up to 15 lbs, carrying up to 10 lbs, pushing carts up to 100 lbs, climbing stairs daily, and stooping, bending, reaching, pulling, and handling materials up to 6 hours daily. Other duties may be assigned.

Requirements

Knowledge of the English language.
Knowledge of numbers, including decimal system.
Knowledge of public relations.
Knowledge of bibliographic research techniques.
Perform job duties in a timely manner.
Able to ascertain needs of patrons through interviewing techniques and question negotiation.
Listen with comprehension.
Analyze and interpret quantitative and narrative data.
Communicate clearly and concisely both orally and in writing.
Read with comprehension from sources such as books, card files, etc.
Must be able to use short-term and long-term memory.
Organize research steps.
Arrange items in sequence.
Plan/organize work.
Express concern for and deal positively with patrons and fellow employees in a positive manner.
Stand and walk up to 6-hours daily.
Sit 2-hours daily.
Lift 15-lbs.
Carry 10-lbs.
Push carts weighing up to 100-lbs.
Climb stairs daily.
Stoop/bend/reach/pull/handle materials up to 6-hours daily.
A Bachelor's Degree is required; or an equivalent combination of education and experience may be considered.
Over one (1) year of relevant experience.
Must have a valid Texas Driver's License with a clear driving record.