Access Associate, Batavia Primary Care (Full-Time, Days)

Rochester Regional Health

3d • $18 - $20 • Onsite

About The Position

As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.

Requirements

• Intermediate computer skills
• Excellent customer service and communication skills
• One year of customer service experience preferred

Nice To Haves

• 2 year degree or equivalent combination of education and work experience preferred
• Associate degree preferred

Responsibilities

• Manage incoming calls while providing necessary information
• Greeting patients
• Providing direction as needed
• Scheduling patient appointments
• Complete the registration process for patients as defined by departmental policy
• Verify insurance eligibility/coverage
• Obtain necessary precertification/authorization when applicable
• Collect and process payments when applicable

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree