Access Associate (Per Diem, Variable)

Rochester Regional Health
$18 - $20Onsite

About The Position

As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.

Requirements

  • N/A

Nice To Haves

  • 2-year degree or equivalent combination of education
  • One year of customer service experience in healthcare
  • Intermediate computer skills
  • Excellent customer service and communication skills

Responsibilities

  • Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments
  • Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
  • Collect and process payments when applicable

Benefits

  • The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
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