Access Associate - Oncology Contact Center
UVA Health
•Onsite
About The Position
These jobs focus on managing the financial aspects of patient care, including billing, insurance claims, payment processing, financial counseling, utilization and revenue cycle analysis. These roles are responsible for managing patient entry points into the healthcare system, including scheduling, registration, and verifying insurance. Patient access staff ensure that patients can efficiently navigate administrative processes while maintaining data accuracy and enhancing the patient experience.
Requirements
- High School Graduate or Equivalent.
- Customer service experience preferred.
- Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly; Ability to lift/push/pull 20 - 50lbs.
Nice To Haves
- Customer service experience
Responsibilities
- Managing the financial aspects of patient care, including billing, insurance claims, payment processing, financial counseling, utilization and revenue cycle analysis.
- Managing patient entry points into the healthcare system, including scheduling, registration, and verifying insurance.
- Ensuring that patients can efficiently navigate administrative processes while maintaining data accuracy and enhancing the patient experience.
Benefits
- Medical, Dental, and Vision Insurance
- Paid Time Off
- Long-term and Short-term Disability
- Retirement Savings
- Health Saving Plans
- Flexible Spending Accounts
- Certification and education support
- Generous Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
