Academy Coach

Wal-Mart Stores East•Fairhope, AL

9d•$65,000 - $100,000•Onsite

About The Position

The Academy Coach position is responsible for coordinating, completing, and overseeing job-related activities and assignments. This includes developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, and demonstrating adaptability and promoting continuous learning. The coach conducts training classes in accordance with the block schedule, executes activities as designed, completes additional activities such as monitoring Virtual Reality training utilization, and teaches end-of-day activities across multiple Academy locations, including virtually. They stay informed on changes in store processes by working with associates and leaders within their home store. The role provides supervision and development opportunities for associates by hiring, training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset. The coach delivers training to facility-level associates through Regional-level leadership, leveraging different modalities like in-person training, Academy Connect, and VR. They implement and support training for specialty and change initiatives and ensure compliance with company policies and procedures, supporting the company mission, values, and standards of ethics and integrity. The coach conducts visits within facilities in their assigned area to ensure classroom learnings translate to expected performance of facility processes and reports to facility and catchment leadership. They engage in content teach-backs and co-facilitation of content with peer Academy Coaches and Academy leaders, focusing on giving and receiving feedback using the Academy model (Situation Behavior Impact). The role continuously focuses on improving facilitation and delivery skills to deliver a world-class learning experience, coordinating with facility and facility leadership by providing insight on talent potential and feedback on succession plans, and providing weekly leadership feedback on participants attending Salaried Manager Core training. The coach conducts facilitation audits on all Academy roles, participates in content development and reviews to provide feedback and suggestions to the Learning Services team, and conducts assessment reviews in partnership with the Learning Services team to validate content accuracy. They support the adoption of structure and change initiatives by engaging with associates within home and assigned facilities, educating associates on change initiatives through classroom training and virtual classroom facilitation. The coach supports Academy facilities outside of class delivery time by providing customer service, assisting in the execution of facilities processes, and executing tour-to-teach activities. Core values emphasized include Respect the Individual, Act with Integrity, Serve Our Customers and Members, and Strive for Excellence.

Requirements

Current Walmart associate with 18 months’ experience in Walmart operations as a salaried member of management supervising non-exempt associates/employees.
Successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training (if applying for a position in a store that sells firearms).
State issued Certificate of Eligibility (if applying for a position in a store that sells ammunition).
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

Salaried Walmart operations experience supervising 5 or more direct reports with responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Coordinates, completes, and oversees job-related activities and assignments.
Conducts training classes in accordance with the block schedule.
Stays informed on changes in store processes by working with associates and leaders within their home store.
Provides supervision and development opportunities for associates.
Delivers training to facility-level associates through Regional-level leadership.
Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity.
Conducts visits within facilities in assigned area to ensure classroom learnings are translating to expected performance of facility processes.
Engages in content teach-backs and co-facilitation of content with peer Academy Coaches and Academy leaders.
Conducts facilitation audits on all Academy roles.
Participates in content development and reviews to provide feedback and suggestions to the Learning Services team.
Conducts assessment reviews in partnership with the Learning Services team to validate accuracy of content.
Supports the adoption of structure and change initiatives through engaging with associates within home and assigned facilities.
Supports Academy facilities outside of class delivery time by providing customer service, assisting in the execution of facilities processes, and executing tour to teach.

Benefits

Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.