Academic Support Services Manager

UCLA•Los Angeles, CA

3d•Onsite

About The Position

The University of California, Los Angeles (UCLA) is accepting applications for the position of Academic Support Services Manager. This is a full-time career position with a targeted annual salary range of $55,164.96 - $64,185.12 with full health benefits and membership in the UC Retirement Plan. Under the supervision of the Senior Associate Athletic Director, Academic and Championship Excellence, the Academic Support Services Manager will provide overall administrative support to the Office of Academic Excellence, specifically in the areas of admissions and academic support. This position involves data entry, file uploading, and special projects as assigned by the supervisor. This position will also assist in the daily operations of admissions and academic support with major responsibilities including preparing case files for admissions review, retrieving transcripts and academic records for prospective and current student athletes, academic support administrative needs, along with corresponding with prospective and current student athletes, coaches, staff, and various admissions and academics related campus and external partners. This position will comply with department, university, conference, NCAA, and state regulations in all activities.

Requirements

Bachelor's degree or equivalent experience in a relevant field within an office setting with a wide range of responsibilities.
Experience with University, Big Ten, and NCAA rules and regulations.
Ability to work in a fast-paced, multi-layered business organization with a variety of constituents and colleagues both in the department, on campus, and outside the organization.
Ability to effectively communicate and work cooperatively with other University departments in a complex administrative environment.
Capability to work independently and prioritize assignments accurately reflecting the relative importance of job responsibilities without constant supervision.
Ability to establish and maintain cooperative working relationships and collaborate with coaches, staff, administrators, and campus community.
Knowledge of state, University, and department policies, practices, and procedures.
Strong aptitude in using various software applications including Microsoft Excel, Word, and Outlook.
Demonstrated ability to perform duties with a great degree of accuracy, meeting deadlines, working efficiently under conditions of frequent interruptions and fluctuating workload.
General knowledge of financial and personnel policies, principles, and procedures in a central administrative University setting, as well as, general management principles.
Demonstrated writing skills to complete concise, effective, and grammatically correct administrative reports, policy statements, procedures, and correspondence.

Nice To Haves

Understanding of when to make decisions on immediate problems within prescribed scope of authority, based on knowledge of policies and procedures, including pertinent NCAA rules and regulations.

Responsibilities

Provide overall administrative support to the Office of Academic Excellence, specifically in the areas of admissions and academic support.
Assist in the daily operations of admissions and academic support.
Prepare case files for admissions review.
Retrieve transcripts and academic records for prospective and current student athletes.
Handle academic support administrative needs.
Correspond with prospective and current student athletes, coaches, staff, and various admissions and academics related campus and external partners.
Comply with department, university, conference, NCAA, and state regulations in all activities.
Perform data entry, file uploading, and special projects as assigned by the supervisor.
Manage and organize personnel, equipment, and material resources to provide the most efficient working environment.
Analyze situations and systems, identify problems, and implement solutions impartially, consistently, and fairly.
Make decisions on immediate problems within the prescribed scope of authority, based on knowledge of policies and procedures, including pertinent NCAA rules and regulations.
Complete concise, effective, and grammatically correct administrative reports, policy statements, procedures, and correspondence.