Academic Support Coordinator

Job Description This • Syracuse, NY

16d • Onsite

About The Position

This is a 12-month position that provides support to students and faculty in the Department of Public Administration. Responsibilities span both undergraduate and graduate programs and support for multiple directors in the department. The employee will have daily student, faculty and staff contact. There is a primary role as a student record coordinator that will require working in various software platforms to aid students in registration, submitting course program changes, and updating course listings as well as supporting online PAIA offerings. The second component is website/database management and communications. The third component includes support for the associate director of students services, the EMPA online director, the undergrad director, MPA director, and MAIR director. This position is also responsible for greeting visitors, answering phones/emails and light administrative support for faculty. Lastly, they will help to create a student-centric office environment. It is an in-person, 40 hour/week, full year position. This employee reports to the associate director of student services. This position is part of a bargaining unit and is represented by the union SEIU , Local 200United.

Responsibilities

• Support associate director of student services and contribute to the department’s overall student services efforts including records management, tracking progress towards degree completion, degree certifications, course enrollment permissions, curriculog changes, and related administrative tasks.
• Support undergraduate director including assisting with various reports, student and alumni communications, listservs, and student surveys.
• Support MPA and MAIR directors including scheduling meetings and other administrative tasks.
• Support online EMPA program and director with administration tasks and faculty and student support
• Provide event coordination support including catering requests, working with vendors, and technology support.
• Assist with event promotions.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed