Academic Success Coach

BaptistMemphis, TN

About The Position

The Academic Success Coach is responsible for promoting a positive and successful learning experience for students to increase student retention, success, and degree completion. The Academic Success Coach will assist students with goal setting and provide continuous communication and follow-up to maximize goal attainment.

Requirements

  • Bachelor’s Degree in relevant disciplines which include English, Reading, Mathematics, Counseling, Psychology or Education.
  • Two (2) years experience of related higher education experience, Counseling, Psychology or related field.
  • Operational knowledge of personal computers, including proficency with Microsoft Word, PowerPoint, and Excel.
  • Strong verbal, written, and presentation skills.

Nice To Haves

  • Master’s Degree in Student Affairs Professional Program, Student Development or Higher Education.
  • Two (2) years experience in Student Affairs, Academic Services or related higher education experience.
  • Advanced proficency with Microsoft Office products and previous experience with student information software, such as Jenzabar EX.
  • Excellent verbal, written, and presentation skills

Responsibilities

  • Provides one-on-one coaching related to academic
  • Collaborates with key constituents to address students' academic performance (e.g., advisor, instructors, and BUE coordinator) to address student issues.
  • Closely track students; progress, through communication and analytics, for each academic term to ensure class attendance and academic progress.
  • Assist students in addressing problems and refer them to appropriate resources on campus.
  • Assumes primary responsibility for early intervention, implementation, and follow-up for students assigned an Early Alert.
  • Assist students in establishing goals for high levels of engagement towards academic progress and success.
  • Design and coordinate transition and retention programming to promote student success.
  • Performs related accountabilities/responsibilities as required or directed.
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