Academic Services Specialist & VA Certifying Official

Oklahoma Christian University • Edmond, OK

8d • Onsite

About The Position

This position reports to the Associate Registrar (or Registrar) and serves as the primary Academic School Certifying Official (SCO) for military-affiliated students. The Specialist combines front-line student academic service with military enrollment certifications, transcript processing, digital archiving, and incoming record intake.

Requirements

• High school diploma or associate degree with relevant experience required.
• Active member of a local church who supports Oklahoma Christian University's Christian mission and values.
• Excellent written and verbal communication skills with a welcoming, service-oriented approach.
• Detail-oriented, organized, and able to work independently in a fast-paced environment.
• High level of integrity, discretion, and ability to manage confidential student information.

Nice To Haves

• Bachelor's degree preferred.
• Experience with VA educational benefits, student records, higher education administration, customer service, or data entry preferred.
• Familiarity with VA Enrollment Manager, Colleague, Laserfiche, or similar student information systems is preferred.

Responsibilities

• Evaluate military-affiliated student course loads and process VA educational certifications and enrollment changes in VA Enrollment Manager.
• Serve as the primary point of contact for veterans, active-duty military, dependents, ROTC students, and consortium agreements.
• Cultivate a supportive, inclusive atmosphere for all military-affiliated students and staff.
• Process incoming transcripts, official transcript requests, degree and enrollment verifications, graduation applications, student record updates, and account holds.
• Scan, index, and securely maintain student records in Laserfiche according to university policies.
• Provide front-counter, phone, and email assistance with registration forms, add/drop requests, and Student Planning.
• Submit 100% of VA certifications within 30 days of the start of each term.
• Process 95% of official transcript requests within two business days.
• Archive 100% of end-of-term student records within 10 business days.
• Perform other duties as assigned.

Benefits

• 403(b) plan with up to a 6% employer matching contribution.
• Over 20 paid holidays, plus dedicated vacation and sick leave.
• Health insurance premium support, employer-paid life insurance, and employer-paid long-term disability (after 1 year).
• Generous tuition discounts for employees and dependents.
• Exclusive employee wellness and lifestyle offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree