Academic Services Administrative Assistant

Eastern New Mexico University•Main Campus - Portales, NM

6d•Onsite

About The Position

Under limited supervision, perform a variety of office support functions on a regular basis, including composing and processing a variety of standard documents and correspondence, maintaining records, coordinating the flow of documents, and scheduling calendar items and events.

Requirements

High school diploma or GED certificate
At least six months of job experience in a professional office environment
Applicant must be proficient in Microsoft Office Suite (i.e., Word, Excel, Teams, PowerPoint, Outlook, etc.)
Strong interpersonal and communication skills and the ability to work professionally and effectively with a wide range of constituencies in a diverse community
Ability to establish and maintain cooperative working relationships with faculty, administrators, and others
Strong organizational skills, including organization and tracking of projects and maintaining organization of electronic files.
Ability to meet deadlines while working in an environment of constant change
Ability to perform routine and moderately complex clerical tasks accurately
Ability to research community colleges and identify contacts at programs
Ability to understand and convey procedures and regulations established
Ability to maintain confidentiality of records and information
Ability to communicate effectively, both orally and in writing
Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude

Nice To Haves

Experience using Adobe Creative Suite, including InDesign is preferred
Experience using ENMU software programs is preferred (i.e., Navigator/SSB Banner and Argos)
Knowledge of ENMU’s policies, programs, and academic structure
Knowledge of the general format, content, and use of the university’s catalogs
Knowledge of office management policies, methods, and procedures

Responsibilities

Perform a range of operational support activities and serve as a liaison with other departments on administrative and/or operational matters
Answering and directing phone calls, and maintaining the office Academic Services Outlook email and calendar
Greet and direct visitors and, when appropriate, resolve routine problems and answer inquiries concerning activities and operations of the programs, accept, screen, and route communications, and maintain a log of inquiries
Monitor departmental budget(s) and perform routine record keeping duties
Support academic committees assigned, including verifying submitted documents, coordinating the flow of documents and scheduling, attending meetings, recording the official minutes, and maintaining documentation.
Operate a personal computer to enter data, compile and type reports, and prepare letters and general correspondence
Order, stock, and distribute office supplies
Participate in cross-training within the office and in other Academic Affairs offices, including Academic Affairs, Graduate School, and International offices.
Perform data entry in the Banner system, DegreeWorks, and in other electronic platforms that support catalog (Undergraduate and Graduate) and curriculum revision processes.
Assist with the implementation of special events and initiatives (on/off campus)
Regular and predictable attendance is required
Perform other related duties as assigned