Academic Records and Registration Specialist

North Park University•Chicago, IL

1d•Onsite

About The Position

Under the direction of the University Registrar, the Academic Records and Registration Specialist works in concert with all Office of the Registrar staff to provide support for all assigned activities related to student records and registration.

Requirements

Bachelor's degree in a related field.
One year of related experience and/or training in higher education, preferably at an institution that serves traditional undergraduate and professional and working adult students.
Experience or ability to learn the Ellucian Colleague student information system
High proficiency with MS Office suite, especially Excel
Demonstrated ability to work with a high degree of accuracy and detail.
Demonstrate competence and skills with adopting and learning new technologies.
Exercise sound judgment while critical thinking, decision making and problem solving.
Demonstrated high level of integrity and the ability to work with confidential information and records in a professional manner.
Take initiative and manage one’s own time effectively and efficiently.
Communicate clearly, concisely, and persuasively, both orally and in writing.
Audit one’s own work and the work of others to ensure accuracy and completeness.
Work in a fast-paced environment and juggle various projects and competing deadlines.
Provide timely, courteous, professional, and individualized response to inquiries and requests for assistance.

Responsibilities

Facilitate Registrar office coordination, including front line assistance in student in person support, organization of the Registrar/Record inbox emails, and managing Registrar Office communications.
Facilitate and assist with digitization process of all current paper processes and student files.
Facilitates the processing of requested transcripts by students, staff, and alumni.
Facilitates the processing of enrollment/degree verifications by students, alumni, and outside parties.
Facilitate the processing of records updates.
Facilitate the student registration process and assist with requested scheduling changes.
Assist with diploma re-order requests and other graduation-related requests.
Assist with planning, organizing and executing university Commencement Convocations, in collaboration with other departments. Commencement Ceremony attendance required.
Provide assistance and information to faculty, students, staff, and the public regarding course registration, student records, and University policies in-person, via email or other electronic technology, and on the telephone.
Support the maintenance, security, preservation, and proper disposal of student education records, in both physical and digital forms, in compliance with federal privacy law (FERPA).
Other duties as assigned by the University Registrar.
Designee to University Committees as assigned.
Enhance professional growth and development by accessing educational programs, job related literature, in-service meetings, and workshops/seminars
Limited evening or weekend event attendance or operational hours, as needed.
Other responsibilities as assigned.