Academic Programs Assistant 2

MIT • Cambridge, MA

3d • Hybrid

About The Position

The Chemistry department seeks an organized and customer-focused individual to support undergraduate academic programs and departmental operations. This role provides administrative support to students, faculty, and staff while coordinating academic, student engagement, and departmental activities. The position involves providing exceptional customer service, maintaining student and faculty records, coordinating events, supporting academic administration, managing student employees, liaising with student organizations, and handling financial and logistical tasks.

Requirements

• A minimum of three years of professional experience, preferably in higher education or an academic setting.
• Strong organizational, interpersonal, and communication skills.
• Ability to manage multiple priorities and handle confidential information with discretion.
• Proficiency with Microsoft Office.
• Experience with Excel.

Nice To Haves

• WordPress
• Adobe Creative Suite
• Event planning
• Student-focused programming
• A college degree
• Familiarity with MIT academic processes.

Responsibilities

• Provide exceptional customer service to students, faculty, staff, and visitors.
• Maintain undergraduate student records, advisor files, and academic data.
• Coordinate student and faculty events, including awards ceremonies, seminars, orientations, outreach programs, and campus-wide activities.
• Support academic administration, including degree audits, departmental awards, chemistry minor applications, transfer credit requests, and course prerequisite monitoring.
• Coordinate visiting student appointments and related documentation, including visa processes as needed.
• Manage student employee hiring, payroll, and terminations.
• Serve as a liaison to undergraduate student organizations and support wellness, community service, outreach, and career development initiatives.
• Process reimbursements, maintain financial records, order supplies, coordinate facilities and audiovisual needs, update departmental materials and website content, and assist with special projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree