Academic Operations and Faculty Affairs Specialist - Memorial Regional Medical Center

Bon Secours Mercy Health•Mechanicsville, VA
•Onsite

About The Position

The Academic Operations and Faculty Affairs Specialist provides professional-level operational and administrative support for faculty affairs and academic processes. This role executes established procedures, maintains records, and supports faculty, committees, and academic leadership under the guidance of the Manager of Academic Operations & Faculty Affairs.

Requirements

  • High School Diploma or GED (required)
  • Proven experience as a project manager with a focus on quality outcomes. (required)
  • Outstanding written and verbal communication skills.
  • Excellent time management, organizational, and prioritization skills.
  • Detail-oriented and deadline driven.
  • Strong technology skills to include mastery of the Microsoft Office package and ability to master the online learning management system (LMS), student information system (SIS), and other educational technologies.
  • Proven success in a fast-paced work environment. (preferred)
  • Core Academic Administration Skills
  • Academic operations planning and execution
  • Faculty affairs administration
  • Process to maintain compliance with accreditation and approval agencies
  • Committee Minutes
  • Faculty & Workforce Management
  • Faculty file, credentialing, licensure, and authorization tracking
  • Professional development coordination
  • Operational & Project Management
  • Process improvement and operational efficiency
  • Assist with project management
  • Assist with budget monitoring and financial coordination
  • Data, Systems & Technology
  • Student Information Systems (SIS)
  • Faculty activity and credentialing systems
  • HR systems and academic HR processes
  • Data analysis and reporting for academic leadership
  • Microsoft 365 (Excel, SharePoint, Teams, Outlook)
  • Document management and workflow tools
  • Communication & Interpersonal Skills
  • Professional written and verbal communication
  • Faculty and leadership advisement
  • Conflict resolution and mediation
  • Discretion and confidentiality handling
  • Personal Effectiveness
  • Strong organizational and time‑management skills
  • Attention to detail and accuracy
  • High ethical standards and integrity
  • Adaptability in fast‑paced academic environments
  • Critical thinking and problem‑solving
  • Ability to manage multiple priorities and deadlines

Responsibilities

  • Maintain faculty files and documentation in accordance with established procedures and regulatory requirements.
  • Track compliance items and escalate discrepancies to the Manager.
  • Assist with documentation for the course schedule, teaching assignment and faculty workload planning, faculty contracts, faculty evaluation processes, and adjunct pay.
  • Provide logistical and administrative support for faculty recruitment, onboarding, credentialing, and role transitions.
  • Coordinate communications, scheduling, and documentation.
  • Provide administrative support for faculty in their role.
  • Maintain accurate faculty and operational data.
  • Assist in preparing reports for accreditation and regulatory bodies.
  • Provide administrative support for Faculty Organization and committee meetings, including agendas, minutes, and records management.
  • Assist with professional development and Global Outreach logistics, travel arrangements, and expense reporting.
  • Support budget tracking as assigned.
  • Assist with planning and logistics for faculty events, orientations, and College events including reserving space, catering orders, room set up, transportation, facilities, audiovisual arrangements, catering orders, set-up and breakdown, preparing materials, advertising the event, and coordination of meetings.
  • Prepare documents, presentations, correspondence, and reports as directed.
  • Managing phone messages
  • Scheduling meetings
  • Meeting minutes
  • Expense reports
  • Payroll
  • Email distribution lists
  • Special projects
  • Supply ordering
  • Basic technology support
  • Provide responsive customer service to faculty and staff.
  • Demonstrate attention to detail, initiative, and collaboration.
  • Participate in professional development and process improvement efforts.
  • Promote a flourishing culture where students want to learn, faculty want to teach, staff want to work, and graduates’ flourish.
  • Create and maintain trusting relationships with stakeholders.
  • Demonstrates initiative, critical thinking skills, a high level of attention to detail, prompt follow-through, and professionalism.
  • Resolve administrative problems by analyzing data, identifying possible solutions, and escalating with the nursing administrative team when needed.
  • Be self-directed and collaborate well with diverse teams.
  • Enhance professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops.
  • Other duties as assigned.

Benefits

  • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
  • Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
  • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
  • Tuition assistance, professional development and continuing education support
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