Academic Content Coach (Math)

Western Governors University • Bentonville, AR

2d • $66,300 - $99,500 • Remote

About The Position

The Academic Content Coach serves as a subject matter expert in core academic areas (arithmetic, writing, and critical thinking) and provides in-depth instruction and guidance to WGU students. The Academic Content Coach uses technology to interacts with students in both group and one-on-one settings. This role develops workshops and programming that is responsive to learner needs by varying the type, length, method, and intensity of academic coaching to match learner strengths and goals. The Academic Content Coach collaborates with students’ instructional and program faculty to ensure continuity and quality of support.

Requirements

• Master's Degree in Math or related field
• Three (3) years’ experience providing instruction, student support, academic coaching, or tutoring
• Ability to work a student-friendly schedule (evenings/weekends)
• Ability to use both direct and indirect coaching techniques to support student learning
• Ability to customize content support for learners with a variety of needs and educational backgrounds
• Demonstrated proficiency in Microsoft Office (or similar) applications, virtual instructional platforms, and student management systems
• Demonstrated exceptional customer service skills
• Demonstrated effective verbal and written communication skills, with ability to present information clearly, concisely, and accurately; friendly, persuasive speaking and writing style
• Ability to be well organized - conscientious and thorough with detail
• Ability to use gather, analyze, interpret data to make decisions
• Ability to work with diverse learner profiles
• Strong understanding, adherence, and promotion of the tenets of competency-based education

Nice To Haves

• Doctorate or terminal degree in a related field of study
• Experience with distance education and distance learning students
• Coaching certification

Responsibilities

• Provides academic coaching to students in need of additional, in-depth guidance, instruction, and direction in core academic areas.
• Plans, designs, and conducts academic content coaching workshops and programming that meet unique student needs as well as group coaching.
• Trains the Academic Support team on current and new coaching approaches and methodologies.
• Documents student interactions and coaching as required by department practices.
• Collects data on coaching program participation; analyzes program effectiveness; prepares reports and resents recommendations to enhance and improve the academic coaching programs to leadership.
• Maintains expert level knowledge in academic content areas.
• Develops training on best practices in academic content support that can be shared with faculty throughout the university.
• Fosters student learning through innovative, effective coaching and teaching practices.
• Offers timely outreach and academic coaching to students, including meeting service level agreements as outlined by department requirements.
• Uses technology-based teaching and communication platforms to help students develop needed competencies.
• Collaborates with other professionals within the university to promote a positive, student-obsessed atmosphere.
• Performs other related duties as assigned.

Benefits

• medical, dental, vision, telehealth and mental healthcare
• health savings account and flexible spending account
• basic and voluntary life insurance
• disability coverage
• accident, critical illness and hospital indemnity supplemental coverages
• legal and identity theft coverage
• retirement savings plan
• wellbeing program
• discounted WGU tuition
• flexible paid time off for rest and relaxation with no need for accrual
• flexible paid sick time with no need for accrual
• 11 paid holidays
• other paid leaves, including up to 12 weeks of parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level