Academic Advisor

Illinois Institute of Technology • Chicago, IL

10d • Onsite

About The Position

The Academic Advisor works within the Office of Academic Affairs and advises students in designated academic programs regarding academic planning, degree progress, course scheduling, majors, and educational and career goals. The position supports students in making informed academic decisions and progressing toward graduation and reports to the Assistant Director of Academic Advising. The Academic Advisor maintains knowledge of university academic policies, curricula, degree requirements, and approved substitutions and supports daily academic advising operations, including degree audits, petitions, academic policy exceptions, transfer credit evaluation, Degree Works requests, and student, faculty, and staff inquiries.

Requirements

• Bachelor’s degree and relevant experience in higher education, academic advising, student services, academic administration, or a related field, or an equivalent combination of education and relevant experience.
• Strong written and verbal communication, customer service, organizational, analytical, and problem-solving skills.
• Ability to interpret and consistently apply academic policies, degree requirements, and university procedures.
• Ability to manage multiple priorities while maintaining accuracy and attention to detail.
• Proficiency with Microsoft Office applications.

Nice To Haves

• Master’s degree.
• Experience with Ellucian Banner, Degree Works, and EAB Navigate360.

Responsibilities

• Provide academic advising and degree services for students in designated programs, including guidance on academic plans, degree progress, course selection, majors, specializations, minors, and graduation requirements.
• Conduct degree audits; evaluate and apply transfer credit; and review petitions, substitutions, course repeat requests, shared course approvals, academic policy exceptions, and other academic actions.
• Support student retention and degree completion by identifying academic or registration barriers and working with students and faculty advisors to develop appropriate solutions.
• Maintain comprehensive knowledge of university academic policies, assigned curricula, degree requirements, and approved departmental substitutions to provide accurate and timely guidance.
• Respond to questions and concerns from students, faculty, staff, and other members of the university community through email, telephone, online platforms, and in-person interactions.
• Participate as a non-voting member of the Undergraduate and Graduate Studies Committees and assist with interpreting academic policies and reviewing academic catalog content.
• Participate in semester academic reviews to assist in determining student academic standing, including good standing, probation, dismissal, and other applicable classifications.
• Support daily office operations, provide direction to student workers as appropriate, and perform other duties as assigned.

Benefits

• medical, dental, and vision coverage
• life and long-term disability insurance
• a 403(b) retirement plan with university contributions and matching for eligible employees
• tuition assistance programs
• flexible spending and commuter benefits
• an employee assistance program
• university holidays
• applicable paid and job-protected leave benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level