Academic Advisor

University of North Texas SystemDenton, TX
Onsite

About The Position

The University of North Texas System is a growing entity in the Dallas-Fort Worth region, comprising the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. It is a team committed to excellence, curiosity, and innovation, focused on transforming lives and creating economic opportunity through education. The system fosters a people-first, values-based culture emphasizing care, respect, belonging, access, courageous integrity, curiosity, and passion. The College of Liberal Arts and Social Sciences (CLASS) at UNT aims to foster a love for truth, justice, and beauty, promote cultural literacy and scientific investigation, and develop strong thinking, speaking, and writing abilities. The CLASS Advising Office is dedicated to teaching, assisting, and empowering students to achieve their academic and personal goals through professional and caring service.

Requirements

  • Bachelor's degree and two years of experience in student affairs, student services, counseling, or professional academic advising.
  • Strong presentation skills.
  • Strong problem-solving skills.
  • Ability to use a variety of complex software applications.
  • Ability to communicate effectively with various populations verbally and in writing.
  • Ability to develop and maintain effective working relationships.
  • Ability to work independently and lead project teams effectively.
  • Considerable knowledge of University policies and procedures related to functional area (or ability to rapidly assimilate).

Nice To Haves

  • Bachelor's degree plus 2 years working directly with students in an advising capacity.

Responsibilities

  • Performs advanced advising work in the College of Liberal Arts and Social Sciences regarding degree requirements, complex academic issues, interprets and makes decisions regarding academic policies, complex degree audits, and evaluates progress to graduation.
  • Corresponds with students about degree requirements, transfer hours, etc., via various forms of communication. Assist students with exploring other degree options or majors. Serves as on call advisor for the College of Liberal Arts and Social Sciences Advising Office by answering phone calls, emails, covering appointments for other advisors when needed, and seeing walk ins and/or assisting at the front desk on an as needed basis.
  • Provides information and answers questions for prospective students and parents. Provides appropriate referrals to online and campus resources.
  • Assists in recruitment activities and events. Supports the retention strategies for both the College of Liberal Arts and Social Sciences and the University of North Texas. Monitors data for both prospective and admitted students. Manages external communications to these cohorts.
  • Prepares, updates and checks degree audits, prioritizing VA, Athletes, Financial Aid and other exceptional degree audits. Evaluates transfer work to determine degree audit applicability.
  • Processes graduation applications. Advises students when complex problems or questions arise. Inform them of discrepancies, GPA, and other requirements.
  • Serves as a resource and problem solver in college orientation sessions. Conducts departmental orientation advising session and academic planning presentations as needed.
  • Reviews and updates four-year plans, catalog copy, encoding in U.achieve, and major specific articulation guides for area community colleges. Researches and recommends approval/ disapproval of equivalency requests from Registrar’s Office.
  • Assist with training of Associate Academic Advisors. Serve as a project leader and perform advanced assignments. Manages and prioritizes paperwork or projects for the individuals specific Academic Advisor assignments and maintains procedural documentation for them. Facilitate various retention programs/outreach for targeted populations.
  • Promote goodwill with students and be effective in handling a variety of student situations. Works in a professional cooperative manner with faculty and staff. Greets all office visitors in a friendly, cooperative and helpful manner.

Benefits

  • TRS Eligible
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