Academic Advisor – Mercy College

Easy Service • Toledo, OH

3d • Hybrid

About The Position

The Success Advisor/Academic Advisor serves as a member of the RHEI/Toledo advising team, placing students at the center of all activities. This role supports students throughout their lifecycle by providing academic advising and counseling, guided by the mission, vision, and strategic plan of the Richmond Higher Education Institutions/Mercy College and the Office of Student Success/Student Success Center. The advisor partners with students, faculty, and administration to support students in achieving their educational goals and ensuring they have access to necessary support, services, and resources.

Requirements

• Graduate (Masters) Degree in Education, Counseling, Psychology, Student Development (required)
• 2 years or more and recent experience in academic advising, higher education counseling or a closely related field.

Responsibilities

• Provides academic assistance and advising to a diverse student population, including non-traditional, on-campus, and hybrid/online learners, to facilitate successful and timely educational planning and degree completion aligned with educational and career goals.
• Assists students in developing skills and strategies that foster independent, active learning, academic success, progression, timely degree completion, and achievement of educational goals.
• Evaluates student needs and provides appropriate resource referrals to career, academic, counseling, and student life resources and opportunities.
• Provides insight and direction to students in making decisions concerning education goals leading to graduation.
• Serves as an institutional representative and vital connection in helping students understand college resources, policies, and procedures.
• Contributes to the development, implementation, and assessment of academic and non-academic programming, advising tools, and resources.
• Identifies, recommends, and helps coordinate academic assistance resources, programming, and related auxiliary support services.
• Develops a rapport of trust and accessibility with assigned students.
• Ensures accurate academic advising and quality support, contributing to persistence and a positive student experience.
• Upholds sound equity and inclusion practices for student success with all students.
• Collaborates with faculty and the Director of Student Success/Director of Retention & Student Success to identify at-risk students and develops an action plan to facilitate student success.
• Assists with retention programming for all programs.
• Helps develop and team teach parts of the Orientation course for incoming students.
• Monitors student progress and develops graduation plans in partnership with individual students.
• Provides information regarding curriculum, policies, procedures, opportunities, and guidelines for academic programs.
• Represents the Office of Student Success/Student Success Center at internal and external events and functions.
• Participates in student organizations and on committees, provides support for student affairs/student life initiatives.
• Supports strategic support efforts as directed by the Dean/VP/Director of Student Success/Director of Retention & Student Success, including new student orientation, campus connections, continuing student programming, and commencement.

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level