Academic Advisor,Sr

University of New MexicoAlbuquerque, NM
$22 - $31Hybrid

About The Position

The James and Gail Ellis School of Business Leadership at The University of New Mexico (UNM) is seeking a Senior Academic Advisor for Undergraduate Programs. This role involves supporting the academic needs of undergraduate students from pre-orientation through graduation, ensuring their success, retention, and timely completion of degrees. The Senior Academic Advisor will provide guidance on course selection, maintain academic records, and connect students with campus resources. The position requires a candidate with strong communication, organizational, and interpersonal skills, who can work independently, adapt to changing priorities, and present effectively. The role also involves collaborating with students, faculty, staff, and the business community to promote student success and align with the university's vision and mission. Occasional evening and weekend work, as well as attendance at recruitment and student-oriented events, will be necessary.

Requirements

  • Bachelor's degree
  • At least 2 years of experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
  • Ability to work occasional evenings and weekends.
  • Ability to attend recruitment and other student-oriented events on and off campus.
  • Effective written and oral communication skills, including strong presentation skills.
  • Demonstrated skills in multitasking, preparing reports, problem solving, and analyzing program, university, and/or curriculum/graduation requirements.
  • A demonstrated commitment to working with broadly diverse communities.

Nice To Haves

  • Knowledge of UNM General Education Curriculum
  • Understanding of degree audit system and academic advisement record keeping
  • Demonstrated working experience evaluating and reviewing transcripts from a variety of institutions from within and outside the US.
  • Demonstrated experience with student outreach, recruitment, orientation, and retention program implementation.
  • Skill in organizing and coordinating student and/or special events.
  • Excellent customer service and team-based skills and ability to work with a varied student population as well as a variety of Anderson stakeholders, which includes faculty, staff, and the business community.
  • Extensive demonstrated database skills and experience in data analytics as a tool for synchronized communication, degree planning and student intervention.
  • Ability to effectively communicate and work with students remotely.
  • Demonstrated proficiency in the use of Microsoft office products.

Responsibilities

  • Works with undergraduate students from pre-orientation to graduation, ensuring students are optimizing their academic success and continuing their professional growth and development.
  • Applies a comprehensive approach to student advisement with practices and policies designed to best meet the needs of students.
  • Provides necessary support to students, faculty and staff through individual appointments, Teams and email communications.
  • Critically evaluates and implements improvements in programming, policies, and procedures that positively impact the experiences and outcomes for students.
  • Provides academic advisement, guidance, and progress tracking for meeting program milestones for incoming and continuing students.
  • Assists in recruiting activities to attract new students and coordinate outreach and orientation.
  • Provides support in the development, implementation and marketing of programs.
  • Is provided the opportunity to attend UNM professional workshops and NACADA regional and annual conferences.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Tuition remission
  • Dependent education programs
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