Academic Advisor, Psychology

Brock University • St. Catharines, ON

1d • Onsite

About The Position

Brock University is seeking an Academic Advisor for the Psychology department. This role reports to the Chair and is responsible for providing high-quality advising on academic program requirements and monitoring the academic progress of students in assigned undergraduate programs. This includes advising potential domestic students, transfer students, international students, exchange students, students minoring in the program, and those looking to change their major. The Academic Advisor will also conduct degree audits, coordinate Letter of Permission applications and transfer credits, support recruitment initiatives and events, assist with readmissions, and manage the registration system. The position may occasionally require participation in events outside of regular business hours.

Requirements

• Undergraduate degree in a related discipline or the equivalent combination of education and experience.
• Experience with academic advising in a post-secondary environment.
• Experience in a leadership/manager/supervisor role.
• Knowledge of academic advising, including advising models, theories, and techniques, and counselling theories.
• Understanding of the undergraduate course calendar, course offerings, prerequisites, and class scheduling for the Department/Faculty.
• Knowledge of University regulations, policies, strategic initiatives, programs, services and systems, and familiarity with disciplines represented in the Department/Faculty.
• Understanding of the Freedom of Information and Protection of Privacy Act.
• Knowledge of computer software and systems including MS Office and competency with spreadsheets, word processing, database applications, CRMs, email and web applications.
• Understanding of Co-op and all institutional forms of experiential learning.
• Proven event planning and presentation skills.
• Promotes and embodies inclusiveness and respect within the workplace and the broader community.
• Strong active listening, verbal, written, and interpersonal skills.
• Ability to coach, mentor, and motivate students.
• Demonstrates patience, empathy and understanding with the ability to communicate sensitive information tactfully and diplomatically.
• Ability to develop relationships across the Institution that enhance the student academic experience.
• Excellent creative problem solving, organizational and multi-tasking skills.
• Excellent prioritization and record keeping abilities.

Nice To Haves

• Degree from within a relevant program.
• Having experienced a non-linear path or challenging experience with academics.

Responsibilities

• Perform student academic advising for undergraduate students in assigned programs, including current, transfer, international, prospective, and minoring students.
• Create and review student program plans, including course selection and program/Faculty/University requirements.
• Inform students about prerequisite requirements and course restrictions, and introduce them to available advising services.
• Manage advising appointments, both virtually and in-person, including opening appointment times and tracking student requests.
• Monitor the progress of students at risk academically, provide guidance on resources, and make referrals.
• Identify needs for course over-rides and provide necessary information for review and determination.
• Coordinate letters of permission (LOP) applications, transfer credits, and exchange course approvals in collaboration with the Chair or other stakeholders.
• Perform degree audits and program adjudication, making decisions or seeking approvals as required.
• Participate in classroom presentations, orientation sessions, workshops, and student recruitment events.
• Participate in the consistent collection of data on academic advising, student satisfaction, and advising outcomes.
• Track and report on statistics related to advising and academic support needs.
• Provide insight to the Academic Review Committee for proposals related to program modifications, curriculum planning, Undergraduate Program Committee (UPC) submissions, articulation agreements, and college transfers.

Benefits

• Health & Dental Benefits: Comprehensive extended health, dental, and vision coverage.
• Pension Plan: Enrollment eligibility in the Brock University Pension Plan.
• Vacation: Up to 3 weeks per year, in addition to university holidays.
• Professional Development: Eligibility for the Brock Tuition Waiver Program.
• Flexible Work Arrangement Policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level