Academic Advisor II

University of Memphis • Memphis, TN

8d

About The Position

Provides academic advising and student success support to undergraduate students in the School of Communication and Media, supporting academic progress, policy navigation, and timely degree completion. Collaborates with CCFA advising team, faculty, and campus partners to support advising, graduation, and compliance processes. Manages admissions-related processes, supports recruitment initiatives, maintains student records, and ensures compliance with university policies and deadlines.

Requirements

• Bachelor’s Degree in a relevant field
• Two (2) years of appropriate experience.
• Relevant experience may substitute for required education.
• Applicants must be authorized to work in the U.S.
• We are unable to sponsor or take over sponsorship of an employment visa at this time.

Nice To Haves

• Experience in academic advising in higher education.
• Strong organizational, interpersonal, and communication skills.
• Experience supporting recruitment or admissions functions.
• Graduate degree in any field/experience working with graduate students

Responsibilities

• Advises and counsels students regarding course selection appropriate to their major and general educational goals.
• Monitors student progress toward degree completion, ensuring compliance with university policies, procedures, and deadlines.
• Administers and coordinates new student orientation with CCFA advisors.
• Provides referral services as appropriate to support student success.
• Leads and assists with recruitment efforts and other admissions-related events in coordination with CCFA recruitment staff.
• Develops and maintains accurate and current student records.
• Assist in compiling reports in coordination with college and university staff.
• Provide graduation checkout services and degree certification processes for undergraduate students.
• Maintains and updates information within the Student Success Center and related tracking systems.
• Consults regularly with school faculty and administrators regarding course requirements, student concerns, curriculum matters, and related issues.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level