Academic Advisor II

Kent StateKent, OH
$51,479 - $55,009Onsite

About The Position

Under limited supervision, this role supports student success by providing guidance on academic planning, degree requirements, and university resources, while fostering student development and retention. The Academic Advisor II works with students to develop attainable educational and academic goals, provides input on related majors, minors, and future educational and career options. They offer comprehensive information about academic requirements, university policies, degree progress, and program options to help students make informed decisions. This position proactively monitors student progress, identifies potential obstacles to timely graduation, and develops strategies to support academic success. The advisor connects students with relevant campus resources, support services, and faculty, and provides input on probation, reinstatement, and dismissal. Responsibilities also include creating and maintaining student records, assisting with advising components of recruitment and orientation events, supervising student employees, training new Academic Advisor I staff, and presenting or participating in workshops on academic and study skills. The role requires attending training to stay current with academic policies and best practices in academic advising.

Requirements

  • Bachelor’s degree and three years of experience in academic advising or closely related field OR Master’s degree and one year of experience in academic advising or closely related field.
  • Knowledge of desktop software
  • Knowledge of higher education organizational structure
  • Knowledge of core advising competencies
  • Skill in organization, problem solving, and decision-making
  • Skill in written and interpersonal communication with the ability to communicate effectively with all components of the university (faculty, staff, and students/families)
  • Ability to maintain confidentiality in sensitive situations
  • Must pass a security check.

Nice To Haves

  • Experience providing academic advising to college/university students.
  • Experience using student information systems (e.g., Banner and EAB Navigate 360).

Responsibilities

  • Work with students to develop attainable educational and academic goals and provides input on related majors, minors and future educational and career options.
  • Provide comprehensive information about academic requirements, university policies, degree progress, and program options to help students make informed decisions.
  • Proactively monitor student progress, identify potential obstacles to timely graduation, and develop strategies to support their academic success.
  • Connect students with relevant campus resources, support services, and faculty who can assist with individual needs. Provide input on probation, reinstatement and dismissal.
  • Create and maintain updated student records and notes.
  • Assist with advising components of recruitment and orientation events.
  • Supervise student employees.
  • Train new Academic Advisor I staff.
  • Present or participate in workshops on academic skills, study skills, and expectations for students.
  • Attend required training to stay current with evolving academic policies, university procedures, and best practices in academic advising to enhance professional knowledge and skills.
  • Perform related duties as assigned.

Benefits

  • Kent State University is committed to creating a community that is culturally and intellectually diverse and to attracting and retaining a diverse staff. We strive to create and maintain working and learning environments that respect differences, and are inclusive, welcoming, respectful and kind.
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