Academic Advising Manager

University of Central Florida • Orlando, FL

18h • Onsite

About The Position

The College of Health Professions and Sciences (CHPS) Graduate Affairs Office supports nearly 1500 graduate students across nine graduate programs. The Graduate Affairs Office, operating within the college's Dean's Office, provides comprehensive academic support. The Academic Advising Manager assists the Director of Graduate Affairs and the Associate Dean for Academic Affairs in managing advising and academic support for graduate programs. This role involves assisting graduate students with registration, university processes, and graduation requirements. The manager also supports graduate programs by interpreting academic policies, recommending exceptions, guiding academic progress reviews, and serving as a backup to program advisors. Additionally, the position contributes to recruiting events, new student orientations, and other college activities.

Requirements

• Bachelor's degree and 5+ years of relevant experience, or a Master's degree and 3+ years, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).
• Ability to work independently with limited direct supervision.
• Excellent customer service skills and commitment to support to students, staff and faculty.
• Demonstrated critical thinking skills to interpret policies and understand business processes.
• Ability to effectively communicate and strong interpersonal skills to build collaborative productive relationships with students, faculty and staff both within CHPS and across campus.
• Exceptional attention to detail, organizational abilities, and capacity to manage multiple priorities.
• All applicants must be authorized to work for any U.S. employer.
• Visa sponsorship is not available for this position, and the university cannot accommodate H‑1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

Nice To Haves

• Master's degree or other post-baccalaureate education.
• At least two years’ experience providing support to graduate programs or graduate students.
• Experience using systems such as PeopleSoft, SLATE, and Kuali, or similar record management tools.

Responsibilities

• Interpret academic policies and provide recommendations for exceptions.
• Provide back-up advising support for graduate programs including admissions and graduate assistantship agreements when needed.
• Manage college-level graduation pre-certification and final degree certification, including course substitutions, and verification of program requirements.
• Maintain graduation records and collaborate with the College of Graduate Studies on student graduation eligibility and Commencement.
• Verify Graduate Plan of Study (GPS) audits function correctly coordinating with the College of Graduate Studies.
• Identify deficiencies in students' GPS audits and collaborate with program directors to identify appropriate updates to the Plan of Study.
• Approve GPS eforms forms to update degree audits based on Plans of Study.
• Manage college-wide graduate student registration process and assist with registration troubleshooting and holds.
• Register students for Thesis and Dissertation and other classes as requested by programs.
• Verify candidacy eligibility and eligibility to enroll in Thesis or Dissertation.
• Track final semester Thesis/Dissertation forms and status.
• Assist with curriculum revisions and review course actions and program recommendations using Kuali.
• Ensure new courses are set up correctly and assist with course scheduling as needed.
• Create and maintain graduate course prerequisites to allow appropriate registration.
• Recommend business processes to effectively manage graduate advising in CHPS.
• Assist with recruiting events, enrollment planning, and advising potential applicants.
• Prepare various reports and spreadsheets using Gradinfo, SLATE, Docusign, Viewstar, Peoplesoft and Microsoft Office programs.
• Coordinate and attend graduate committee meetings (scheduling meetings, preparing agendas, materials and minutes) and follow up on items discussed/approved to ensure completion.

Benefits

• Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options
• Employee discounts, including tickets to many Orlando attractions
• Education assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level