AC Maintenance Technician

Strada Services Careers • Arden, NC

13h • Onsite

About The Position

Join Strada Services – A Leading Home Service Company in the Southeast! Looking to be part of a dynamic and rapidly growing home service company in the Southeast? Join Strada Services! Since our establishment in 2003, we've built a strong reputation and a workforce of over 2000 dedicated employees spread across FL, GA, SC, TN, AL, and beyond. As we continue to expand our footprint across the USA, we prioritize maintaining a healthy work-life balance and fostering opportunities for career growth. Join us at Strada Services and be a part of our exciting journey! Job Summary: The AC Maintenance Technician is responsible for the maintenance of heating, ventilation, and air conditioning (HVAC) Systems.

Requirements

• Ability to work tablet, laptop, or desktop device.
• Knowledge and observance of all company policies, procedures, and safety rules.
• Must have clean driving record.
• Ability to pass a pre-employment drug test.
• Able to work a flexible schedule which may include weekends.
• Excellent communication, customer service, and interpersonal skills.
• Ability to solve basic math problems.
• 3+ years of related experience as an AC Maintenance Tech required in repair, maintenance, troubleshooting and correcting diverse HVAC service issues

Nice To Haves

• Degree or Trades School certification in related field preferred

Responsibilities

• Repair, and maintain heating, ventilation, and cooling units for residential customers.
• Diagnose malfunctioning systems, apparatus, and components, using test equipment, and hand tools to locate the cause of a breakdown.
• Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to customer.
• Be available to work nights or weekends, on a rotating basis, to service emergency needs of our customers.
• Maintain good working order of company vehicle including refueling as necessary, reporting any mechanical issues, and filling out and submitting monthly vehicle inspection form.
• Vehicles should be washed on a regular basis.
• Maintain proper stock, parts, tools, and safety equipment in the vehicle.
• Maintain and submit monthly mileage log forms.
• Understand company pricing and generate appropriate customer invoice at job site.
• Obtain customer signature at completion of job.
• Obtain correct customer information including email address.
• Document all installed equipment upon arrival: make, model, serial number, type of gas, necessary test measurements, and pictures as necessary.
• Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturer’s recommendations, and explain fully to customer what the issue is and what is needed to resolve.
• Participate in company provided training opportunities on latest industry technologies.
• Identify and report to Service Manager potential opportunities for business.
• All other duties as assigned by supervisor.

Benefits

• Competitive Pay Rates, paid EVERY Friday
• Opportunities for Advancement
• Paid Time Off (PTO) – Start accruing on Day 1!
• Comprehensive Benefits Package available 1st of the month after 30 days, including: Health, Dental, and Vision Insurance
• Employee Assistance Program (EAP)
• Life Insurance and AD&D
• Company-Paid Basic Life Insurance for ALL Employees
• Educational Assistance
• 401(k) Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree