AC Helper
Total Appliance and A/C Repairs•Hallandale Beach, FL
•Onsite
About The Position
Completes any assigned service calls, or repairs, or installations in a timely manner. Collects payment when assigned. Presents options and pricing to customers as authorized.
Requirements
- EPA certified
- Ability to push, pull, lift and carry 50LBS capacity
- A valid driver’s license with good driving record as required by the company insurance carrier(s)
- Ability to Drive, walk, go up and down stairs, bend, reach, crawl in small places
- Ability to speak, write and read English
- Ability to troubleshoot and provide repairs, or service or installations with the quality of excellence required by Total Appliance technician level.
- Two or more years of experience in the direct position applied
- Ability to follow company processes instructions, directions, policies and procedures.
- Standard technician tools required.
- Neat, clean, and professional appearance
Nice To Haves
- EPA certified
Responsibilities
- Troubleshoot equipment and related job problems
- Present findings and options to customers, providing advise as needed/requested
- Complete approved repairs, improvements, or installations within industry standard hours per repair pricing guide
- Clean equipment/work area
- Ensure complete customer satisfaction upon completion
- Complete all paperwork required by management
- Collect for work performed if required: documents, payment or signatures
- Maintain truck inventory
- Keep assigned service vehicle organized and clean
- Track vehicle maintenance and alert management when maintenance is necessary
- Contact the office following the completion of each call, providing requested information regarding the work completed, and receiving dispatch instructions for the next call
- Provide customers with information and pricing on service agreements, accessories, and other comfort improvements
- Provide customers with information on new equipment when repairs exceed specified amount and/or existing equipment exceeds 10 years of age
- Perform equipment installations and /or maintenance work if needed
- Identify and suggest opportunities for quality and cost improvements
- Other duties as needed
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
