Abuse/Neglect Investigator
About The Position
Central State Hospital (CSH), a 277-bed Joint Commission-accredited psychiatric inpatient facility in Petersburg, Virginia, is hiring an Abuse/Neglect Investigator to help protect patient rights, investigate concerns, and strengthen safety and accountability across the hospital. CSH provides inpatient care to people from the community and the criminal justice system, including care in Virginia’s only maximum-security treatment facility. Treatment is individualized and may include medication, therapy, peer support, psychosocial rehabilitation, vocational training, court preparation, and substance-use treatment. The ideal candidate is organized and precise, able to manage multiple investigations in a fast-paced environment, and skilled in written communication and compassionate interviewing. The role calls for sound judgment, ethical conduct, trauma-informed care, policy interpretation, technology proficiency, and supervisory experience. This position is with the Commonwealth of Virginia and offers a collaborative public-service work environment and opportunities for professional growth. The position is identified as a position of trust; applicable employees must complete required COIA training and disclosure obligations. Applicants are subject to an extensive background investigation and pre-employment drug screening.
Requirements
- Experience in healthcare, behavioral health, investigations, risk management, or compliance.
- Experience conducting abuse/neglect or administrative investigations in a healthcare or institutional setting.
- Familiarity with regulatory standards, such as CMS, state licensing, and patient-rights requirements.
- Experience working with forensic or court-ordered psychiatric populations.
- Active, valid Virginia driver’s license.
Nice To Haves
- Knowledge of psychiatric hospital operations and patient populations.
- Supervisory experience.
- Understanding of trauma-informed care.
- Strong policy interpretation skills and technology proficiency.
- Excellent written and verbal communication skills, including interviewing.
Responsibilities
- Conduct abuse/neglect or administrative investigations in a healthcare or institutional setting.
- Gather information through calm, compassionate, and effective interviewing.
- Interpret policies and apply sound judgment and ethical standards during investigations.
- Manage multiple cases while maintaining organization and accuracy.
- Support patient rights and contribute to safety and accountability across the hospital.
Benefits
- Health insurance plan options
- Flexible spending accounts
- Employer-paid group life insurance
- Virginia Retirement System retirement benefits
- Voluntary deferred compensation savings
- Paid holidays
- Annual leave
- Sick leave and family and personal leave
- Short-term and long-term disability benefits
- Employee Assistance Program services
- Employee wellness programs
- Employee discount programs
- Potential eligibility for Public Service Loan Forgiveness, based on individual circumstances
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
