ABUSE COUNSELOR - TRAINER - 60073906

State of Florida • Tallahassee, FL

2d • Hybrid

About The Position

This position is for an Abuse Counselor - Trainer within the Agency for Children and Families. The role involves delivering training on child and adult topics, working collaboratively in a team environment, and adapting to schedule changes with minimal notice. The individual must stay current with policy and procedure changes and be comfortable speaking to various group sizes. The position also requires assisting with Hotline queues as needed and traveling for training.

Requirements

• Knowledge of professional ethics relating to child and adult protective services.
• Knowledge of interviewing techniques.
• Knowledge of basic investigative techniques.
• Ability to maintain strict confidentiality.
• Ability to apply critical thinking skills.
• Ability to make decisions independently.
• Ability to conduct thorough assessments via telephone.
• Ability to analyze information.
• Ability to understand and apply Chapters 39 and 415, Florida Statutes, and other relevant laws, rules, regulations, policies, and procedures.
• Ability to provide guidance and assistance to persons in crisis.
• Ability to conduct fact-finding interviews.
• Ability to assess for indicators of abuse, neglect, or abandonment of children to begin the determination of a child being Safe or Unsafe.
• Ability to assess risk factors for indicators of abuse, neglect, or exploitation of vulnerable adults.
• Ability to multitask.
• Ability to actively listen to others.
• Effective communication skills, both written and verbal.
• Ability to write accurate allegation narratives that support the need for an investigation.
• Ability to establish and maintain effective working relationships with others.
• Ability to utilize personal computer systems and associated applications, including Microsoft® Word and PowerPoint.
• Ability to navigate multiple computer systems simultaneously.
• Knowledge of web-based applications.
• Ability to use general office equipment, such as facsimile and copying machines.
• Ability to make accurate and independent decisions.
• Ability to relay information in an accurate and cohesive manner.

Responsibilities

• Delivery of child and adult topics in a lecture format.
• Must work well within a team.
• Must be coachable and willing to learn.
• Must be able to adjust schedule with very little notice.
• Must be willing to consistently remain current with policy and procedure changes.
• Must have the ability to speak in front of both small and large groups of people.
• Assist with Hotline queues, as needed.
• Must be able to travel for training.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed