A/V Specialist | DIgital Infrastructure

BETA TechnologiesSouth Burlington, VT
2d$60,000 - $75,000

About The Position

At BETA Technologies, we apply our intellectual curiosity, passion for aviation, and commitment to sustainability toward a shared mission of revolutionizing electric aviation. Regardless of the position one holds, each team member brings their talent and desire to positively impact the environment and lives of others in a refreshing, vibrant, and inclusive culture. We are actively seeking an experienced A/V Specialist to join our Digital Infrastructure / IT team. Your responsibilities will include maintaining displays, cameras, speakers, and microphones within conference rooms and event spaces.

Requirements

  • 3-5+ years of hands-on experience with commercial A/V systems installation, maintenance, and troubleshooting
  • Crestron Certified Programmer -- capable of using Crestron systems and Crestron Toolbox software
  • Demonstrated experience with enterprise videoconferencing platforms such as Microsoft Teams Rooms and/or Zoom Rooms
  • Experience with Shure audio equipment and related software (Intellimix, Designer, Dante Controller)
  • Proficiency with A/V equipment installation including displays, cameras, speakers, and microphones
  • Basic networking knowledge for A/V over IP systems (DANTE, RTSP, etc.)
  • Strong troubleshooting skills for hardware and software issues in business-critical environments
  • Excellent documentation and communication skills for creating user guides and technical documentation
  • Ability to work independently and manage multiple projects simultaneously
  • Flexibility to work occasional evenings/weekends for installations and maintenance
  • Customer service orientation for working with end users and stakeholders

Nice To Haves

  • Experience with architectural and technical drawing review preferred
  • Experience with Microsoft Intune for Windows, Android, and Apple device management
  • Advanced networking knowledge for troubleshooting multicast

Responsibilities

  • Troubleshoot Microsoft Teams Rooms and similar videoconferencing software
  • Diagnose and resolve issues with A/V equipment in a fast-paced, business-critical environment
  • Install or replace displays, cameras, speakers, and microphones
  • Plan hardware deployments for new construction during the architectural and technical drawing phase
  • Maintain Crestron systems through Crestron Toolbox
  • Maintain Shure systems through Intellimix and Designer software
  • Run and terminate low-voltage cabling and/or fiber as needed
  • Document systems for our Helpdesk team and general team members to self-resolve issues
  • Use MDM platforms to manage Windows, Android, and Apple operating systems where used for A/V

Benefits

  • BETA offers a competitive Total Compensation package designed to support you now and as you grow with us.
  • This role includes both Restricted Stock Units and Performance Stock Units for all full-time team members, so everyone shares in our success.
  • You’ll have access to onsite healthcare in Vermont, comprehensive medical coverage, dental and vision, short- and long-term disability, and paid parental leave.
  • We also take care of the everyday details with daily lunch provided, and yes—flight lessons are part of the experience, along with a range of additional perks that make work here genuinely rewarding.
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