A/V & Event Specialist - 26-00827

NavitasPartners•Orlando, FL

2d•Onsite

About The Position

We are seeking an A/V & Event Specialist to support enterprise audio-visual technologies and collaboration environments. This role provides both in-person and remote technical support, assists with AV installations and event coordination, and delivers high-quality customer service through clear communication and timely follow-through.

Requirements

High School Diploma or equivalent (additional certifications or relevant education preferred)
Ability to learn new systems and technologies in a fast-paced environment
Strong problem-solving, analytical, and critical thinking skills
Ability to manage multiple priorities independently or as part of a team
Strong organizational, time-management, and communication skills
Ability to perform effectively in high-pressure situations
Ownership of a smartphone capable of receiving security updates and running required mobile applications (e.g., Outlook, Teams, Service Management tools)
Proficiency with: Microsoft Office 365 (Outlook, Excel, Word, Teams)
Windows 10/11
Experience with: Audiovisual system commissioning (enterprise or integrator environments preferred)
Control systems and DSP platforms (e.g., Crestron, Q-SYS)
AV signal flow, AV-over-IP, structured cabling standards, and rack build best practices
Associate’s or Bachelor’s Degree in Computer Science, Information Systems, or a related field OR Equivalent combination of education and relevant work experience
0–1 year of related experience in IT, audiovisual support, or high-tech environments

Responsibilities

Coordinate and assist with audio-visual installations, setups, and video conferencing support
Provide technical support for virtual meeting platforms (e.g., Microsoft Teams, Zoom, GoToMeeting, etc.)
Support and maintain Microsoft Teams Rooms–certified audiovisual equipment
Monitor and maintain collaboration systems using administrative and vendor monitoring tools
Identify, diagnose, and resolve hardware, software, and network-related issues
Recommend improvements to enhance utilization of collaboration and conference spaces
Train end users and technical staff on audiovisual systems and equipment
Maintain accurate documentation, asset tracking, and inventory records
Collaborate with other IT teams on projects and initiatives
Provide onsite support during standard business hours (Monday–Friday, 7:00 AM–6:00 PM)
Provide after-hours and event-based support as required
Travel up to 50% to remote locations for event coordination and technical support
Perform other duties as assigned
Ability to lift up to 50 pounds