Manage and maintain assigned customer accounts in accordance with company policy and procedure, responsible for monitor aging of receivables (invoices and credits) as well as unapplied deductions, reach out to sales personnel, contract administrator personnel, or customer service staff to resolve disputes timely. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Apply cash receipts daily and ensure that payment remittances are in accordance with credit terms where cash discounts are concerned. Investigate deductions daily, working priorities of value and age first Ensure all customers have a tracking log for claims and sales order tracking logs are updated daily, with a minimum requirement of weekly updates due by Friday. The logs should contain both resolved and future claims to be taken. Document all required customer notes daily in QAD Ensure that past due accounts are placed on credit hold to limit exposure to the company. Work with management to remove customers from credit hold Make collection calls and/or investigate various external and internal customer requests on an ongoing basis, reviewing account detail weekly Maintain open AR to be less than six months old in accordance with our bank agreement Process daily and weekly reports to meet required deadlines Reconcile open invoices bi-weekly for possible EDI invoice issues Communicate all potential issues timely to the AR Supervisor Ensure adherence to Company policies and procedures related to AR Remain current and compliant with all training requirements
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Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
251-500 employees